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Nursing homesCalifornia › Carmel Hills Care Center

Carmel Hills Care Center

23795 W. R. Holman Highway, Monterey, CA 93940 · 8316241875 · 99 certified beds

Overall★★★☆☆ 3/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★★ 5/5
Quality measures★★★☆☆ 3/5

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Corporation.

Staffing (hours per resident per day)

Total nurse staffing: 4.32 (California median: 4.24). RN hours: 0.60. Weekend total: 3.84. Nursing staff turnover: 32%.

Inspection deficiencies

All-time on record: 39 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-17Post nurse staffing information every day. FHealthcorrected 2026-05-07
2026-04-17Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. FHealthcorrected 2026-05-04
2026-04-17Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-05-07
2026-04-17Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2026-05-07
2026-04-17Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. EHealthcorrected 2026-05-07
2026-04-17Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. EHealthcorrected 2026-05-07
2026-04-17Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. EHealthcorrected 2026-05-07
2026-04-17Provide safe, appropriate dialysis care/services for a resident who requires such services. EHealthcorrected 2026-05-07
2026-04-17Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. EHealthcorrected 2026-05-07
2026-04-17Ensure each resident’s drug regimen must be free from unnecessary drugs. EHealthcorrected 2026-05-07
2026-04-17Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2026-05-07
2026-04-17Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2026-05-07
2026-04-17Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2026-05-07
2026-04-17Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2026-05-07
2026-04-17Observe each nurse aide's job performance and give regular training. DHealthcorrected 2026-05-07
2026-04-17Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2026-05-07
2026-04-17Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-05-07
2026-04-17Provide and implement an infection prevention and control program. DHealthcorrected 2026-05-07
2026-04-17Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. DHealthcorrected 2026-05-07
2024-12-19Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-01-09
2024-12-19Provide and implement an infection prevention and control program. FHealthcorrected 2025-01-09
2024-12-19Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-01-09

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
BOWERSOX, KIM5% Or Greater Indirect Ownership InterestIndividual50%since 10/30/2014
BOWERSOX, ROBERT5% Or Greater Indirect Ownership InterestIndividual50%since 10/30/2004
TUBERA, MELANIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/01/2014

Compare nearby (Monterey County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056055. Corrections: data@carerecords.org.