Nursing homes › North Carolina › Carolina Rivers Nursing and Rehabilitation Center
1839 Onslow Drive Extension, Jacksonville, NC 28540 · 9104553610 · 120 certified beds
Per CMS filings, this facility is affiliated with Principle Long Term Care, a group operating 44 facilities in 3 states. Group record: average rating 3.0/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $1,046,757 in federal fines. This facility rates above its group average (3.0/5).
Total nurse staffing: 3.57 (North Carolina median: 3.53). RN hours: 0.40. Weekend total: 3.32. Nursing staff turnover: 66%.
All-time on record: 7 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2024-10-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-16 |
| 2024-08-16 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-10-01 |
| 2024-08-16 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-10-01 |
| 2024-08-16 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2024-09-04 |
| 2023-05-15 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2023-06-10 |
| 2023-05-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2023-06-10 |
| 2023-05-15 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-06-12 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-16 | Fine | $4,271 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| JOHNSON, DIANNE | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2011 |
| BOICE, GALE | Corporate Officer | Individual | NOT APPLICABLE | since 03/05/2018 |
| PRINCIPLE IT SERVICES, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2011 |
| PRINCIPLE LONG TERM CARE, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2011 |
| KARSTETTER, BRIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/15/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345072. Corrections: data@carerecords.org.