Nursing homes › New Mexico › Casa De Oro Center
1005 Lujan Hill Road, Las Cruces, NM 88005 · 5755234573 · 158 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.44 (New Mexico median: 3.43). RN hours: 0.50. Weekend total: 3.01. Nursing staff turnover: 58%.
All-time on record: 97 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-09 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-05-01 |
| 2026-04-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-05-01 |
| 2026-02-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-03-18 |
| 2026-02-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2026-03-18 |
| 2026-02-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | complaint | corrected 2026-03-18 |
| 2026-02-05 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-03-18 |
| 2026-02-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-03-18 |
| 2026-02-05 | Provide or obtain dental services for each resident. | E | Health | corrected 2026-03-18 |
| 2026-02-05 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2026-03-18 |
| 2026-02-05 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-03-18 |
| 2026-02-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-03-18 |
| 2026-02-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-03-18 |
| 2026-02-05 | Provide appropriate foot care. | D | Health | corrected 2026-03-18 |
| 2026-02-05 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2026-03-18 |
| 2026-02-05 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-03-18 |
| 2025-08-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2025-12-10 |
| 2025-08-21 | Respond appropriately to all alleged violations. | E | complaint | corrected 2025-10-01 |
| 2025-08-21 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2025-12-10 |
| 2025-08-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-10-01 |
| 2025-08-21 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2025-12-10 |
| 2025-08-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-12-10 |
| 2025-05-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | corrected 2025-07-10 |
| 2025-05-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | complaint | corrected 2025-07-10 |
| 2025-05-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-07-10 |
| 2025-03-03 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | complaint | corrected 2025-04-11 |
| 2025-03-03 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-04-11 |
| 2025-03-03 | Plan the resident's discharge to meet the resident's goals and needs. | D | complaint | corrected 2025-04-11 |
| 2025-03-03 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | complaint | corrected 2025-04-11 |
| 2025-03-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-04-11 |
| 2025-01-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-11-24 |
| 2024-10-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2024-11-19 |
| 2024-10-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | K | complaint | corrected 2024-11-19 |
| 2024-10-28 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | F | Health | corrected 2024-11-19 |
| 2024-10-28 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Health | corrected 2024-11-19 |
| 2024-10-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-11-19 |
| 2024-10-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2024-11-19 |
| 2024-10-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | complaint | corrected 2024-11-19 |
| 2024-10-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2024-11-19 |
| 2024-10-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-11-19 |
| 2024-10-28 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2024-11-19 |
| Date | Type | Amount |
|---|---|---|
| 2025-05-13 | Fine | $34,515 |
| 2025-05-13 | Payment Denial | 28 days payment denial |
| 2024-10-28 | Fine | $34,039 |
| 2024-10-28 | Payment Denial | 6 days payment denial |
| 2023-11-20 | Payment Denial | 35 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PEAK MEDICAL LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/02/2015 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUNBRIDGE HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 04/20/2007 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 03/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| DODSON, GEETANJALI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/23/2022 |
| SNYDER, MARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325047. Corrections: data@carerecords.org.