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Nursing homes › New Mexico › Las Cruces › Casa De Oro Center

Casa De Oro Center

1005 Lujan Hill Road, Las Cruces, NM 88005 · (575) 523-4573 · 158 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★★☆ 4/5
Quality measures★★☆☆☆ 2/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

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Same-type reference in NM

CMS overall star rating: this provider 1/5; median among 67 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Casa De Oro Center

  • CMS lists SFF Candidate. Ask for the latest inspection and current designation; historical list status is not a statement about conditions today.
  • The published staff-turnover figure is 58.5%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at GENESIS HEALTHCARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership group

Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 184 facilities in 18 states. Group record: average rating 2.4/5, 27 abuse citation icons, 18 facilities on the Special Focus list, $7,729,601 in federal fines. This facility rates below its group average (2.4/5).

See all 184 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.44 (New Mexico median: 3.43). RN hours: 0.50. Weekend total: 3.01. Nursing staff turnover: 58%.

Inspection deficiencies

In the downloaded CMS dataset: 98 deficiency citations, including 3 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-09Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2026-06-24
2026-04-09Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2026-05-01
2026-04-09Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2026-05-01
2026-02-05Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-03-18
2026-02-05Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2026-03-18
2026-02-05Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Ecomplaintcorrected 2026-03-18
2026-02-05Ensure services provided by the nursing facility meet professional standards of quality. EHealthcorrected 2026-03-18
2026-02-05Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2026-03-18
2026-02-05Provide or obtain dental services for each resident. EHealthcorrected 2026-03-18
2026-02-05Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. DHealthcorrected 2026-03-18
2026-02-05Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. DHealthcorrected 2026-03-18
2026-02-05Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2026-03-18
2026-02-05Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2026-03-18
2026-02-05Provide appropriate foot care. DHealthcorrected 2026-03-18
2026-02-05Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2026-03-18
2026-02-05Provide and implement an infection prevention and control program. DHealthcorrected 2026-03-18
2025-08-21Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Ecomplaintcorrected 2025-12-10
2025-08-21Respond appropriately to all alleged violations. Ecomplaintcorrected 2025-10-01
2025-08-21Ensure services provided by the nursing facility meet professional standards of quality. Ecomplaintcorrected 2025-12-10
2025-08-21Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2025-10-01
2025-08-21Ensure that residents are free from significant medication errors. Ecomplaintcorrected 2025-12-10
2025-08-21Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2025-12-10
2025-05-13Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Kcomplaintcorrected 2025-07-10
2025-05-13Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Ecomplaintcorrected 2025-07-10
2025-05-13Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-07-10
2025-03-03Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Dcomplaintcorrected 2025-04-11
2025-03-03Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2025-04-11
2025-03-03Plan the resident's discharge to meet the resident's goals and needs. Dcomplaintcorrected 2025-04-11
2025-03-03Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Dcomplaintcorrected 2025-04-11
2025-03-03Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2025-04-11
2025-01-08Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2024-11-24
2024-10-28Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Kcomplaintcorrected 2024-11-19
2024-10-28Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Kcomplaintcorrected 2024-11-19
2024-10-28Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. FHealthcorrected 2024-11-19
2024-10-28Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. FHealthcorrected 2024-11-19
2024-10-28Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Ecomplaintcorrected 2024-11-19
2024-10-28Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Ecomplaintcorrected 2024-11-19
2024-10-28Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Ecomplaintcorrected 2024-11-19
2024-10-28Provide appropriate treatment and care according to orders, resident’s preferences and goals. EHealthcorrected 2024-11-19
2024-10-28Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Ecomplaintcorrected 2024-11-19

Federal penalties

DateTypeAmount
2025-05-13Fine$34,515
2025-05-13Payment Denial28 days payment denial
2024-10-28Fine$34,039
2024-10-28Payment Denial6 days payment denial
2023-11-20Payment Denial35 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
PEAK MEDICAL LLC5% Or Greater Direct Ownership InterestOrganization100%since 02/02/2015
FC-GEN OPERATIONS INVESTMENT LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GEN OPERATIONS I LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GEN OPERATIONS II LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/01/2012
GENESIS HEALTHCARE INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
SUN HEALTHCARE GROUP INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
SUNBRIDGE HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 04/20/2007
WHITMAN, ARNOLD5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 02/02/2015
BERG, MICHAELCorporate OfficerIndividualNOT APPLICABLEsince 03/02/2015
BRIDGEFORD, LAURACorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
MENDELSON, AVICorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
DODSON, GEETANJALIOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/23/2022
SNYDER, MARYOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/01/2024

Compare nearby (Dona Ana County)

How to cite this page: CareRecords, “Casa De Oro Center — compliance, penalty and ownership record” (CCN 325047), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/casa-de-oro-center-las-cruces-nm/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325047. Corrections: data@carerecords.org.