Nursing homes › Massachusetts › Chestnut Hill Health and Rehabilitation Center LLC
32 Chestnut Street, East Longmeadow, MA 01028 · (413) 525-1893 · 135 certified beds
Per CMS filings, this facility is affiliated with Vantage Care, a group operating 9 facilities in 1 state. Group record: average rating 2.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $132,879 in federal fines. This facility rates above its group average (2.1/5).
Total nurse staffing: 3.63 (Massachusetts median: 3.71). RN hours: 0.30. Weekend total: 3.24. Nursing staff turnover: 25%.
All-time on record: 27 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-28 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-07-04 |
| 2025-05-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-06-27 |
| 2025-05-20 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-06-27 |
| 2025-05-20 | Assess the resident when there is a significant change in condition | D | Health | corrected 2025-06-27 |
| 2025-05-20 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2025-06-27 |
| 2025-05-20 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2025-06-27 |
| 2025-05-20 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-06-27 |
| 2025-05-20 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2025-06-27 |
| 2025-05-20 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2025-06-27 |
| 2024-12-11 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-01-10 |
| 2024-03-14 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2024-04-21 |
| 2024-03-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-04-21 |
| 2024-03-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-04-21 |
| 2024-03-14 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-04-21 |
| 2024-03-14 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-04-21 |
| 2024-03-14 | Provide routine and 24-hour emergency dental care for each resident. | D | Health | corrected 2024-04-21 |
| 2024-03-14 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2024-04-21 |
| Date | Type | Amount |
|---|---|---|
| 2024-03-14 | Payment Denial | 31 days payment denial |
No detailed ownership records on file.
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225303. Corrections: data@carerecords.org.