Nursing homes › New Mexico › Clovis Healthcare and Rehabilitation Center
1201 North Norris Street, Clovis, NM 88101 · 5757623753 · 90 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 2.82 (New Mexico median: 3.43). RN hours: 0.47. Weekend total: 2.47. Nursing staff turnover: 40%.
All-time on record: 49 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-15 | Post nurse staffing information every day. | F | complaint | corrected 2026-06-23 |
| 2026-05-15 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-06-23 |
| 2026-05-15 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2026-06-23 |
| 2025-12-05 | Post nurse staffing information every day. | F | Health | corrected 2026-02-10 |
| 2025-12-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Health | corrected 2026-02-10 |
| 2025-12-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-02-10 |
| 2025-12-05 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-02-10 |
| 2025-12-05 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Health | corrected 2026-02-10 |
| 2025-12-05 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2026-02-10 |
| 2025-12-05 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Health | corrected 2026-02-10 |
| 2025-12-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2026-02-10 |
| 2025-12-05 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2026-02-10 |
| 2025-12-05 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2026-02-10 |
| 2025-12-05 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2026-02-10 |
| 2025-12-05 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2026-02-10 |
| 2025-12-05 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2026-02-10 |
| 2025-12-05 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2026-02-10 |
| 2025-12-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-02-10 |
| 2025-12-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-02-10 |
| 2025-12-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-02-10 |
| 2025-12-05 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Health | corrected 2026-02-10 |
| 2025-12-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-02-10 |
| 2025-12-05 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Health | corrected 2026-02-10 |
| 2024-09-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-11-05 |
| 2024-09-26 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2024-11-05 |
| 2024-09-26 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2024-11-05 |
| 2024-09-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-11-05 |
| 2024-09-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-11-05 |
| 2024-05-16 | Respond appropriately to all alleged violations. | K | complaint | corrected 2024-07-11 |
| 2024-05-16 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | J | complaint | corrected 2024-07-11 |
| 2024-05-16 | Ensure that residents are free from significant medication errors. | J | complaint | corrected 2024-07-11 |
| 2024-05-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | J | complaint | corrected 2024-07-11 |
| 2024-05-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | H | complaint | corrected 2024-07-11 |
| 2024-05-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-07-11 |
| 2024-05-16 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | complaint | corrected 2024-07-11 |
| 2024-05-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-07-11 |
| 2024-05-16 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2024-07-11 |
| 2024-02-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-04-16 |
| 2024-02-22 | Respond appropriately to all alleged violations. | E | complaint | corrected 2024-04-16 |
| 2024-02-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-04-16 |
| Date | Type | Amount |
|---|---|---|
| 2024-05-16 | Fine | $81,641 |
| 2023-08-18 | Payment Denial | 3 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SUMMIT CARE LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 07/25/2007 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 07/25/2007 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SKILLED HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/05/2018 |
| SUMMIT CARE PARENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2013 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 02/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| ORTIZ, RAYMOND | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
| PADEN, CHERYL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325077. Corrections: data@carerecords.org.