Nursing homes › Maryland › Complete Care at Hyattsville
4922 Lasalle Road, Hyattsville, MD 20782 · 3018642333 · 270 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 4.01 (Maryland median: 3.60). RN hours: 0.70. Weekend total: 3.56. Nursing staff turnover: 37%.
All-time on record: 63 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-02-10 |
| 2026-01-09 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-02-10 |
| 2025-09-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-12-01 |
| 2025-09-24 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | complaint | corrected 2025-12-01 |
| 2025-09-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-12-01 |
| 2025-09-24 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-12-01 |
| 2025-09-24 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Observe each nurse aide's job performance and give regular training. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-12-01 |
| 2025-09-24 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2025-12-01 |
| 2025-09-24 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Health | corrected 2025-12-01 |
| 2023-03-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | J | Health | corrected 2023-05-07 |
| 2023-03-09 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | Health | corrected 2023-05-07 |
| 2023-03-09 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Respond appropriately to all alleged violations. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2023-07-17 |
| 2023-03-09 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Provide safe, appropriate pain management for a resident who requires such services. | E | Health | corrected 2023-07-17 |
| 2023-03-09 | Provide care or services that was trauma informed and/or culturally competent. | E | Health | corrected 2023-07-17 |
| 2023-03-09 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Provide or obtain dental services for each resident. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-05-07 |
| 2023-03-09 | Put firmly secured handrails on each side of hallways. | E | Health | corrected 2023-07-17 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC MD5 OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/01/2023 |
| PC MD5 TOPCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| DES CAPITAL LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2023 |
| JRK INVESTMENTS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2023 |
| KLUGMAN, JACOB | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 02/01/2023 |
| STEIN, SHALOM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 02/01/2023 |
| STERNBUCH, DANIEL | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 02/01/2023 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2023 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2023 |
| CHUNG, BETTY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/13/2025 |
| COX, VICKIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| MANSFIELD, MELISSA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| MCNEIL, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| SILVERBERG, NISANEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| SMITH, AARON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| STERNBUCH, DANIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 215145. Corrections: data@carerecords.org.