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Nursing homes › Pennsylvania › Complete Care at Lehigh LLC

Complete Care at Lehigh LLC

1718 Spring Creek Road, Macungie, PA 18062 · (610) 366-0500 · 128 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★☆☆☆ 2/5
Quality measures★★★☆☆ 3/5

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Same-type reference in PA

CMS overall star rating: this provider 3/5; median among 652 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Complete Care at Lehigh LLC

  • The published staff-turnover figure is 43%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at COMPLETE CARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates below its group average (3.1/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.22 (Pennsylvania median: 3.63). RN hours: 0.52. Weekend total: 2.85. Nursing staff turnover: 43%.

Inspection deficiencies

In the downloaded CMS dataset: 14 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-04Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EcomplaintDeficient, Provider has no plan of correction
2026-06-04Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DcomplaintDeficient, Provider has no plan of correction
2026-02-11Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2026-03-25
2025-08-21Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2025-10-10
2025-08-21Ensure each resident receives an accurate assessment. DHealthcorrected 2025-10-10
2025-08-21Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-10-10
2025-08-21Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-10-10
2025-08-21Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-10-10
2024-10-26Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2024-12-03
2024-07-12Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2024-09-10
2024-07-12Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2024-09-10
2024-07-12Ensure each resident receives an accurate assessment. DHealthcorrected 2024-09-10
2024-07-12Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2024-09-10
2024-07-12Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2024-09-10

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
PC PA OPCOS LLC5% Or Greater Direct Ownership InterestOrganization100%since 05/01/2021
PC WTA OPCO HOLDCO LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 05/01/2021
SMS 2021 TRUST5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 05/01/2021
STEIN, SHALOMCorporate OfficerIndividualNOT APPLICABLEsince 05/01/2021

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How to cite this page: CareRecords, “Complete Care at Lehigh LLC — compliance, penalty and ownership record” (CCN 395939), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/complete-care-at-lehigh-llc-macungie-pa/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 395939. Corrections: data@carerecords.org.