Nursing homes › Wisconsin › Complete Care at Manitowoc LLC
2021 S Alverno Rd, Manitowoc, WI 54220 · 9206834100 · 150 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.89 (Wisconsin median: 4.06). RN hours: 0.91. Weekend total: 3.39. Nursing staff turnover: 42%.
All-time on record: 14 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-10-01 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-12-10 |
| 2025-10-01 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-11-10 |
| 2025-07-07 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-08-07 |
| 2024-11-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-12-25 |
| 2024-11-26 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | complaint | corrected 2024-12-25 |
| 2024-11-26 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-12-25 |
| 2024-07-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-08-16 |
| 2024-07-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2024-08-15 |
| 2024-07-24 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-08-16 |
| 2023-09-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2023-10-25 |
| 2023-09-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2023-10-25 |
| 2023-09-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-10-25 |
| 2023-09-27 | Respond appropriately to all alleged violations. | D | complaint | corrected 2023-10-25 |
| 2023-09-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2023-10-25 |
| Date | Type | Amount |
|---|---|---|
| 2023-09-27 | Fine | $76,944 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| EEF CAPITAL LLC | 5% Or Greater Direct Ownership Interest | Organization | 40% | since 06/01/2018 |
| SNJ WISCONSIN LLC | 5% Or Greater Direct Ownership Interest | Organization | 60% | since 06/01/2018 |
| SCHLAFF, BENNY | 5% Or Greater Indirect Ownership Interest | Individual | 20% | since 06/01/2018 |
| SCHLAFF, NACHUM | 5% Or Greater Indirect Ownership Interest | Individual | 20% | since 06/01/2018 |
| SILVERBERG, NISANEL | 5% Or Greater Indirect Ownership Interest | Individual | 11% | since 06/01/2018 |
| HELLMAN, YOSEF | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2018 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2018 |
| CULP, KAREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/03/2020 |
| GIRIYAPPA, PRADEEP | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2018 |
| GRINDHEIM, CYNTHIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/27/2019 |
| HELLMAN, YOSEF | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525441. Corrections: data@carerecords.org.