Name: Complete Care at Marcella — compliance, penalty and ownership record
Creator: CareRecords
License: https://carerecords.org/terms

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Same-type reference in NJ

CMS overall star rating: this provider 5/5; median among 346 providers with a published value in the same state and provider category: 3.5/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Complete Care at Marcella

The published staff-turnover figure is 36.3%. Ask which reporting period it covers and how the current staffing team compares.
Ask who is responsible for care decisions locally and at COMPLETE CARE. A shared affiliation does not establish identical care at every location.
Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates above its group average (3.1/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.57 (New Jersey median: 3.60). RN hours: 0.39. Weekend total: 3.14. Nursing staff turnover: 36%.

Inspection deficiencies

In the downloaded CMS dataset: 16 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey date	Deficiency	Sev.	Type	Status
2026-05-12	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	J	complaint	corrected 2026-06-22
2025-07-24	Ensure that residents are free from significant medication errors.	D	complaint	corrected 2025-09-01
2025-07-24	Provide and implement an infection prevention and control program.	D	Health	corrected 2025-09-01
2025-01-21	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	E	complaint	corrected 2025-02-21
2024-06-07	Provide and implement an infection prevention and control program.	D	complaint	corrected 2024-07-05
2023-11-21	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	F	Health	corrected 2023-12-21
2023-11-21	Provide and implement an infection prevention and control program.	E	Health	corrected 2023-12-21
2023-11-21	Reasonably accommodate the needs and preferences of each resident.	D	Health	corrected 2023-12-21
2023-11-21	Ensure each resident receives an accurate assessment.	D	Health	corrected 2023-12-21
2023-11-21	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	D	complaint	corrected 2023-12-21
2023-11-21	Ensure services provided by the nursing facility meet professional standards of quality.	D	Health	corrected 2023-12-21
2023-11-21	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	D	Health	corrected 2023-12-21

Federal penalties

Date	Type	Amount
2026-05-12	Fine	$62,666

Ownership & control records (CMS filings)

Name	Role	Type	%	Since
PC NJ1 OPCOS LLC	5% Or Greater Direct Ownership Interest	Organization	100%	since 07/01/2021
PC WTA OPCO HOLDCO LLC	5% Or Greater Indirect Ownership Interest	Organization	NO PERCENTAGE PROVIDED	since 07/01/2021
SMS 2021 TRUST	5% Or Greater Indirect Ownership Interest	Organization	NO PERCENTAGE PROVIDED	since 07/01/2021
STEIN, SHALOM	Indirect Ownership Interest	Individual	NOT APPLICABLE	since 07/01/2021
HOCH, ROBERT	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 07/01/2021
STEIN, SHALOM	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 07/01/2021
STEIN, SHALOM	Corporate Officer	Individual	NOT APPLICABLE	since 07/01/2021
HOCH, ROBERT	Operational/Managerial Control	Individual	NOT APPLICABLE	since 07/01/2021
KAUFMAN, CHAIM	Operational/Managerial Control	Individual	NOT APPLICABLE	since 07/01/2021
MERCADO, WANDA	Operational/Managerial Control	Individual	NOT APPLICABLE	since 07/01/2021
ROSENZWEIG, ALAN	Operational/Managerial Control	Individual	NOT APPLICABLE	since 07/01/2021
SOLARZ, JEFFREY	Operational/Managerial Control	Individual	NOT APPLICABLE	since 07/01/2021

Compare nearby (Burlington County)

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Complete Care at Burlington Woods, LLC Burlington ★★★★☆ 4/5
Wiley Mission Marlton ★★★★☆ 4/5
Riverview Estates Rehab and Senior Living Center Riverton ★★★★☆ 4/5
Careone at Evesham Marlton ★★★★☆ 4/5

How to cite this page: CareRecords, “Complete Care at Marcella — compliance, penalty and ownership record” (CCN 315330), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/complete-care-at-marcella-burlington-nj/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 315330. Corrections: data@carerecords.org.