Nursing homes › Connecticut › Complete Care at Middlebury
778 Middlebury Rd, Middlebury, CT 06762 · (203) 758-2471 · 58 certified beds
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Open your comparisonCMS overall star rating: this provider 5/5; median among 190 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates above its group average (3.1/5).
Total nurse staffing: 3.84 (Connecticut median: 3.71). RN hours: 0.73. Weekend total: 3.49. Nursing staff turnover: 51%.
In the downloaded CMS dataset: 14 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | Past Non-Compliance |
| 2023-09-25 | Provide and implement an infection prevention and control program. | F | Health | corrected 2023-11-27 |
| 2023-09-25 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2023-11-27 |
| 2023-09-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-11-27 |
| 2023-09-25 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-11-27 |
| 2023-09-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2023-11-27 |
| 2023-09-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-11-27 |
| 2023-09-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-11-27 |
| 2023-09-25 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2023-11-27 |
| 2023-09-25 | Observe each nurse aide's job performance and give regular training. | B | Health | corrected 2023-11-27 |
| 2023-09-25 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | B | Health | corrected 2023-11-27 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-19 | Fine | $12,735 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC MIDDLEBURY OPCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 10/10/2023 |
| PC MIDDLEBURY TOPCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 10/10/2023 |
| PEACE CAPITAL HOLDINGS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 10/10/2023 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 10/10/2023 |
| DES CAPITAL LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/10/2023 |
| JRK INVESTMENTS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 10/10/2023 |
| KLUGMAN, JACOB | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 10/10/2023 |
| STEIN, SHALOM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 10/10/2023 |
| STERNBUCH, DANIEL | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 10/10/2023 |
| LAGANA, KRISTIN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/10/2023 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/10/2023 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 10/10/2023 |
| ADETOLA, ADEDAYO | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/14/2025 |
| HOCH, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/10/2023 |
| KNIGHTS, PETER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/10/2023 |
| LAGANA, KRISTIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/10/2023 |
| TETREAULT, MARNIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/10/2023 |
How to cite this page: CareRecords, “Complete Care at Middlebury — compliance, penalty and ownership record” (CCN 075146), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/complete-care-at-middlebury-middlebury-ct/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075146. Corrections: data@carerecords.org.