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Nursing homesConnecticut › Complete Care at Middlebury

Complete Care at Middlebury

778 Middlebury Rd, Middlebury, CT 06762 · 2037582471 · 58 certified beds

Overall★★★★★ 5/5
Health inspections★★★★★ 5/5
Staffing★★★☆☆ 3/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates above its group average (3.1/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.84 (Connecticut median: 3.71). RN hours: 0.73. Weekend total: 3.49. Nursing staff turnover: 51%.

Inspection deficiencies

All-time on record: 14 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-09-19Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. GcomplaintPast Non-Compliance
2023-09-25Provide and implement an infection prevention and control program. FHealthcorrected 2023-11-27
2023-09-25Ensure each resident’s drug regimen must be free from unnecessary drugs. EHealthcorrected 2023-11-27
2023-09-25Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2023-11-27
2023-09-25Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2023-11-27
2023-09-25Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2023-11-27
2023-09-25Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2023-11-27
2023-09-25Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2023-11-27
2023-09-25Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2023-11-27
2023-09-25Observe each nurse aide's job performance and give regular training. BHealthcorrected 2023-11-27
2023-09-25Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. BHealthcorrected 2023-11-27

Federal penalties

DateTypeAmount
2025-09-19Fine$12,735

Ownership & control records (CMS filings)

NameRoleType%Since
PC MIDDLEBURY OPCO LLC5% Or Greater Direct Ownership InterestOrganization100%since 10/10/2023
PC MIDDLEBURY TOPCO LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 10/10/2023
PEACE CAPITAL HOLDINGS II LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 10/10/2023
SMS 2021 TRUST5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 10/10/2023
DES CAPITAL LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 10/10/2023
JRK INVESTMENTS LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 10/10/2023
KLUGMAN, JACOBIndirect Ownership InterestIndividualNOT APPLICABLEsince 10/10/2023
STEIN, SHALOMIndirect Ownership InterestIndividualNOT APPLICABLEsince 10/10/2023
STERNBUCH, DANIELIndirect Ownership InterestIndividualNOT APPLICABLEsince 10/10/2023
LAGANA, KRISTINManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/10/2023
STEIN, SHALOMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/10/2023
STEIN, SHALOMCorporate OfficerIndividualNOT APPLICABLEsince 10/10/2023
ADETOLA, ADEDAYOOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/14/2025
HOCH, ROBERTOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/10/2023
KNIGHTS, PETEROperational/Managerial ControlIndividualNOT APPLICABLEsince 10/10/2023
LAGANA, KRISTINOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/10/2023
TETREAULT, MARNIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/10/2023

Compare nearby (Naugatuck Vly County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075146. Corrections: data@carerecords.org.