Nursing homes › Connecticut › Cook Willow Health & Rehabilitation Center, Inc.
81 Hillside Avenue, Plymouth, CT 06782 · (860) 283-8208 · 60 certified beds
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Open your comparisonCMS overall star rating: this provider 5/5; median among 190 providers with a published value in the same state and provider category: 3/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Corporation.
Total nurse staffing: 3.97 (Connecticut median: 3.71). RN hours: 0.94. Weekend total: 3.24. Nursing staff turnover: 41%.
In the downloaded CMS dataset: 23 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-29 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | complaint | corrected 2026-05-26 |
| 2025-09-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-10-22 |
| 2025-09-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-10-22 |
| 2025-09-12 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-10-22 |
| 2025-09-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-10-22 |
| 2025-09-12 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-10-22 |
| 2025-09-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-10-22 |
| 2025-09-12 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2025-10-22 |
| 2025-09-12 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-10-22 |
| 2025-09-12 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | C | Health | corrected 2025-10-22 |
| 2024-02-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-03-19 |
| 2024-02-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-03-19 |
| 2024-02-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-03-19 |
| 2024-02-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-03-19 |
| 2024-02-06 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-03-19 |
| 2024-02-06 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-03-19 |
| 2024-02-06 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2024-03-19 |
| 2024-02-06 | Assure the security of all personal funds of residents deposited with the facility. | B | Health | corrected 2024-03-19 |
| 2024-02-06 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Health | corrected 2024-03-19 |
| 2024-02-06 | Observe each nurse aide's job performance and give regular training. | B | Health | corrected 2024-03-19 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MACDONALD, SUSAN | 5% Or Greater Direct Ownership Interest | Individual | 100% | since 07/01/1975 |
| MACDONALD, SUSAN | Corporate Director | Individual | NOT APPLICABLE | since 07/01/1975 |
| LE CLAIR, JENNESA | Corporate Officer | Individual | NOT APPLICABLE | since 03/18/1989 |
| MACDONALD, SUSAN | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/1975 |
| MACDONALD, WALTER | Corporate Officer | Individual | NOT APPLICABLE | since 01/15/1990 |
| LE CLAIR, JENNESA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/18/1989 |
| MACDONALD, SUSAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/1975 |
| OH, JONG GIL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2007 |
How to cite this page: CareRecords, “Cook Willow Health & Rehabilitation Center, Inc. — compliance, penalty and ownership record” (CCN 075349), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/cook-willow-health-rehabilitation-center-inc-plymouth-ct/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075349. Corrections: data@carerecords.org.