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Nursing homes › Arkansas › Conway › Conway Healthcare and Rehabilitation Center

Conway Healthcare and Rehabilitation Center

2603 Dave Ward Drive, Conway, AR 72034 · (501) 329-2149 · 105 certified beds

Overall★★★☆☆ 3/5
Health inspections★★☆☆☆ 2/5
Staffing★★★☆☆ 3/5
Quality measures★★★★★ 5/5

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Same-type reference in AR

CMS overall star rating: this provider 3/5; median among 218 providers with a published value in the same state and provider category: 3.5/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Conway Healthcare and Rehabilitation Center

  • The published staff-turnover figure is 60.7%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at SOUTHERN ADMINISTRATIVE SERVICES. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Southern Administrative Services, a group operating 35 facilities in 1 state. Group record: average rating 3.8/5, 1 abuse citation icon, 0 facilities on the Special Focus list, $251,705 in federal fines. This facility rates below its group average (3.8/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.91 (Arkansas median: 3.92). RN hours: 0.35. Weekend total: 3.39. Nursing staff turnover: 61%.

Inspection deficiencies

In the downloaded CMS dataset: 23 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-08-21Provide appropriate treatment and care according to orders, resident’s preferences and goals. EHealthcorrected 2025-09-20
2025-08-21Provide and implement an infection prevention and control program. EHealthcorrected 2025-09-20
2025-08-21Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Dcomplaintcorrected 2025-09-20
2025-08-21Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2025-09-20
2025-08-21Ensure that residents are free from significant medication errors. DHealthcorrected 2025-09-20
2025-08-21Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-09-20
2024-10-31Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Ecomplaintcorrected 2024-11-22
2024-05-06Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Jcomplaintcorrected 2024-05-06
2024-05-06Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. EHealthcorrected 2024-05-17
2024-05-06Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-05-27
2024-05-06Provide and implement an infection prevention and control program. EHealthcorrected 2024-05-06
2024-05-06Develop and implement policies and procedures for flu and pneumonia vaccinations. EHealthcorrected 2024-05-17
2024-05-06Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2024-05-20
2024-05-06Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2024-05-07
2024-05-06Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2024-05-16
2024-03-21Provide care and assistance to perform activities of daily living for any resident who is unable. Ecomplaintcorrected 2024-04-05
2023-03-17Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. EHealthcorrected 2023-04-14
2023-03-17Provide care and assistance to perform activities of daily living for any resident who is unable. EHealthcorrected 2023-04-14
2023-03-17Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. EHealthcorrected 2023-04-14
2023-03-17Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2023-04-14
2023-03-17Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2023-04-14
2023-03-17PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2023-04-14
2023-03-17Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2023-04-14

Federal penalties

DateTypeAmount
2024-05-06Fine$25,483

Ownership & control records (CMS filings)

NameRoleType%Since
4P2T1 OPS HOLDING LP5% Or Greater Direct Ownership InterestOrganization100%since 09/01/2019
JEJ ASSETS LP5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 01/01/2022
PONTHIE, SHARLOT5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 01/01/2022
PONTHIE, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 09/01/2019

Compare nearby (Faulkner County)

How to cite this page: CareRecords, “Conway Healthcare and Rehabilitation Center — compliance, penalty and ownership record” (CCN 045245), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/conway-healthcare-and-rehabilitation-center-conway-ar/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 045245. Corrections: data@carerecords.org.