Nursing homes › Arkansas › Heritage Living Center
1175 Morningside Drive, Conway, AR 72034 · 5013277642 · 140 certified beds
Per CMS filings, this facility is affiliated with Anthony & Bryan Adams, a group operating 38 facilities in 2 states. Group record: average rating 3.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $200,231 in federal fines. This facility rates above its group average (3.9/5).
Total nurse staffing: 3.60 (Arkansas median: 3.92). RN hours: 0.43. Weekend total: 3.22. Nursing staff turnover: 38%.
All-time on record: 15 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-26 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Health | corrected 2025-12-15 |
| 2025-11-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-12-15 |
| 2025-11-26 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-12-15 |
| 2025-11-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-12-15 |
| 2025-08-14 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | D | complaint | corrected 2025-09-12 |
| 2024-06-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-07-03 |
| 2024-06-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-07-03 |
| 2024-06-05 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2024-07-03 |
| 2024-06-05 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-07-03 |
| 2024-06-05 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2024-07-03 |
| 2023-09-20 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2023-10-20 |
| 2023-09-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2023-10-20 |
| 2023-05-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-06-08 |
| 2023-05-11 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2023-06-08 |
| 2023-05-11 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2023-06-08 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ANGEL, TAMMY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2011 |
| LAMB, LESLIE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/14/2017 |
| THOMAS, DARRYL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2011 |
| ADAMS, ANTHONY | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2011 |
| ADAMS, BRYAN | Corporate Officer | Individual | NOT APPLICABLE | since 03/22/2011 |
| ELLIS, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2011 |
| KOEHLER, TOBEY | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2011 |
| DICKSON, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/19/2024 |
| LAMB, LESLIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/14/2017 |
| NAYLOR, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/19/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 045308. Corrections: data@carerecords.org.