Nursing homes › Illinois › Country Health
2304 C R 3000 N, Gifford, IL 61847 · 2175687362 · 89 certified beds
Per CMS filings, this facility is affiliated with Heritage Operations Group, a group operating 9 facilities in 1 states. Group record: average rating 1.9/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $1,217,746 in federal fines. This facility rates above its group average (1.9/5).
Total nurse staffing: 3.08 (Illinois median: 3.29). RN hours: 0.76. Weekend total: 2.81. Nursing staff turnover: 54%.
All-time on record: 53 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2026-06-11 |
| 2026-05-26 | Respond appropriately to all alleged violations. | E | complaint | corrected 2026-06-11 |
| 2026-05-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-06-11 |
| 2026-05-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-06-11 |
| 2026-05-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2026-06-11 |
| 2026-04-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2026-06-11 |
| 2026-04-22 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | G | complaint | corrected 2026-05-08 |
| 2026-04-22 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-05-08 |
| 2025-12-13 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-12-22 |
| 2025-10-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-11-03 |
| 2025-09-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-10-10 |
| 2025-09-24 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Health | corrected 2025-10-10 |
| 2025-09-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-10-10 |
| 2025-09-24 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2025-10-10 |
| 2025-09-24 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-10-10 |
| 2025-09-24 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-10-10 |
| 2025-09-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2025-10-10 |
| 2025-09-24 | Respond appropriately to all alleged violations. | D | Health | corrected 2025-10-10 |
| 2025-09-24 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-10-10 |
| 2025-09-24 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-10-10 |
| 2025-09-24 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-10-10 |
| 2025-09-24 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-10-10 |
| 2025-09-24 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2025-10-10 |
| 2025-04-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-05-14 |
| 2025-04-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-05-07 |
| 2024-12-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-01-02 |
| 2024-10-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2024-11-15 |
| 2024-10-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-01-02 |
| 2024-10-23 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Health | corrected 2024-11-15 |
| 2024-10-23 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-11-15 |
| 2024-10-23 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-11-15 |
| 2024-10-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-11-15 |
| 2024-10-23 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2024-11-15 |
| 2024-10-23 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2024-11-15 |
| 2024-10-23 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-11-15 |
| 2024-10-23 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-11-15 |
| 2024-09-23 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-10-14 |
| 2024-06-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-07-12 |
| 2024-02-28 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2024-03-18 |
| 2024-02-28 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | E | complaint | corrected 2024-03-18 |
| Date | Type | Amount |
|---|---|---|
| 2026-04-22 | Fine | $76,700 |
| 2026-04-22 | Payment Denial | 23 days payment denial |
| 2024-10-23 | Fine | $73,353 |
| 2024-10-23 | Payment Denial | 42 days payment denial |
| 2023-09-13 | Payment Denial | 15 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| COUNTRY HEALTH, INC. | Direct Ownership Interest | Organization | NOT APPLICABLE | since 10/13/2016 |
| DORSEY, JAMIE | Corporate Director | Individual | NOT APPLICABLE | since 02/25/2022 |
| FLESSNER, MARY | Corporate Director | Individual | NOT APPLICABLE | since 02/25/2022 |
| HARRIS, JACKIE | Corporate Director | Individual | NOT APPLICABLE | since 02/25/2022 |
| HETHKE, CELIA | Corporate Director | Individual | NOT APPLICABLE | since 02/24/2022 |
| MCDOWELL, CATHERINE | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2023 |
| OSTERBUR, DEANNA | Corporate Director | Individual | NOT APPLICABLE | since 10/13/2016 |
| OSTERBUR, ROD | Corporate Director | Individual | NOT APPLICABLE | since 10/13/2016 |
| RAY, DARRIN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| ROSEMAN, KOLEEN | Corporate Director | Individual | NOT APPLICABLE | since 02/25/2022 |
| VOUDRIE, CANDICE | Corporate Director | Individual | NOT APPLICABLE | since 07/06/2025 |
| CURRY, DANIEL | Corporate Officer | Individual | NOT APPLICABLE | since 06/07/2022 |
| HERITAGE OPERATIONS GROUP, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/13/2016 |
| HART, BENJAMIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/05/2014 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 145708. Corrections: data@carerecords.org.