Nursing homes › California › Country Hills Post Acute
1580 Broadway, El Cajon, CA 92021 · 6194418745 · 305 certified beds
Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 3.91 (California median: 4.24). RN hours: 0.24. Weekend total: 3.69. Nursing staff turnover: 58%.
All-time on record: 73 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2026-06-15 |
| 2026-05-20 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2026-06-02 |
| 2026-04-23 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-04-24 |
| 2026-03-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-04-15 |
| 2026-03-18 | Ensure that residents are free from significant medication errors. | J | complaint | corrected 2026-04-16 |
| 2026-03-18 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-04-15 |
| 2026-03-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-04-16 |
| 2026-03-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-03-17 |
| 2026-02-17 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-03-11 |
| 2025-08-27 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | complaint | corrected 2025-09-26 |
| 2025-07-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-09-05 |
| 2025-07-29 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-09-05 |
| 2025-07-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-09-05 |
| 2025-07-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-09-05 |
| 2025-06-10 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2025-07-10 |
| 2025-04-07 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2025-05-06 |
| 2025-04-07 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-05-06 |
| 2025-04-07 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-05-06 |
| 2025-03-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-04-13 |
| 2025-03-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-04-13 |
| 2025-03-14 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-04-13 |
| 2025-03-14 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2025-04-13 |
| 2025-03-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2025-04-13 |
| 2025-03-14 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Health | corrected 2025-04-13 |
| 2025-03-14 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2025-04-13 |
| 2025-03-14 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2025-04-13 |
| 2025-03-14 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2025-04-13 |
| 2025-03-14 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2025-04-13 |
| 2025-02-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-03-21 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-17 | Fine | $122,210 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| APT, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HANCOCK, MARK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555431. Corrections: data@carerecords.org.