Nursing homes › California › Stockton › Crystal Creek Post-Acute
9289 Branstetter Place, Stockton, CA 95209 · (209) 477-5252 · 152 certified beds
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Open your comparisonCMS overall star rating: this provider 2/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Links Healthcare Group, a group operating 32 facilities in 2 states. Group record: average rating 2.9/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $478,823 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 4.05 (California median: 4.24). RN hours: 0.59. Weekend total: 3.79. Nursing staff turnover: 42%.
In the downloaded CMS dataset: 61 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-16 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2026-05-01 |
| 2026-04-16 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2026-05-01 |
| 2026-04-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-05-01 |
| 2026-01-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-02-17 |
| 2025-12-19 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2026-01-05 |
| 2025-12-19 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2026-01-05 |
| 2025-12-19 | Provide enough food/fluids to maintain a resident's health. | E | Health | corrected 2026-01-05 |
| 2025-12-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-01-05 |
| 2025-12-19 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2026-01-05 |
| 2025-12-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-01-05 |
| 2025-12-19 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-01-05 |
| 2025-12-19 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2026-01-05 |
| 2025-12-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-01-05 |
| 2025-12-19 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2026-01-05 |
| 2025-12-19 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2026-01-05 |
| 2025-12-19 | Provide routine and 24-hour emergency dental care for each resident. | D | Health | corrected 2026-01-05 |
| 2025-12-19 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-01-05 |
| 2025-11-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-11-19 |
| 2025-11-18 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-11-19 |
| 2025-09-23 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | E | complaint | corrected 2025-10-02 |
| 2025-04-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-05-23 |
| 2025-01-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-02-24 |
| 2024-11-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-12-08 |
| 2024-11-08 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2024-12-08 |
| 2024-11-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-12-08 |
| 2024-11-08 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2024-12-08 |
| 2024-11-08 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Health | corrected 2024-12-08 |
| 2024-11-08 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-12-08 |
| 2024-11-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2024-12-08 |
| 2024-11-08 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2024-12-08 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RODRIGUEZ, CURTIS | Corporate Officer | Individual | NOT APPLICABLE | since 08/01/2025 |
| TILFORD, TOBY | Corporate Officer | Individual | NOT APPLICABLE | since 08/01/2025 |
| LINKS HEALTHCARE GROUP LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2025 |
| LINKS SUPPORT SERVICES, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2025 |
| CHAN, ALEXANDER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2025 |
| FROJELIN, ANTONETTE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2025 |
| HOLLAND, ARMAND | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2025 |
| ONIA, CAROUSEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2025 |
| RODRIGUEZ, CURTIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2025 |
| TILFORD, TOBY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2025 |
How to cite this page: CareRecords, “Crystal Creek Post-Acute — compliance, penalty and ownership record” (CCN 555470), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/crystal-creek-post-acute-stockton-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555470. Corrections: data@carerecords.org.