Nursing homes › Illinois › Crystal Pines Rehab & Hcc
335 North Illinois Avenue, Crystal Lake, IL 60014 · 8154597791 · 110 certified beds
Per CMS filings, this facility is affiliated with Tutera Senior Living & Health Care, a group operating 26 facilities in 5 states. Group record: average rating 2.1/5, 10 abuse citation icons, 1 facilities on the Special Focus list, $3,022,361 in federal fines. This facility rates below its group average (2.1/5).
Total nurse staffing: 3.15 (Illinois median: 3.29). RN hours: 0.83. Weekend total: 2.98. Nursing staff turnover: 56%.
All-time on record: 47 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-06 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | G | complaint | corrected 2026-05-29 |
| 2026-04-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | Past Non-Compliance |
| 2025-12-03 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2025-12-31 |
| 2025-11-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-12-15 |
| 2025-10-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-11-03 |
| 2025-08-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-08-29 |
| 2025-04-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-05-16 |
| 2025-04-15 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | complaint | corrected 2025-05-02 |
| 2025-04-15 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | complaint | corrected 2025-05-02 |
| 2025-04-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-06-07 |
| 2025-02-24 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2025-03-10 |
| 2025-01-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-01-16 |
| 2025-01-08 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2025-01-16 |
| 2024-12-11 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-01-28 |
| 2024-11-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-12-16 |
| 2024-11-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-11-11 |
| 2024-11-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-12-16 |
| 2024-07-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-08-05 |
| 2024-06-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2024-06-25 |
| 2024-06-05 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-06-25 |
| 2024-06-05 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-06-05 |
| 2024-06-05 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2024-06-25 |
| 2024-06-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-06-25 |
| 2024-06-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2024-06-25 |
| 2024-06-05 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2024-06-25 |
| 2024-06-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-06-25 |
| 2024-06-05 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-06-25 |
| 2024-06-05 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-06-05 |
| 2024-06-05 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-06-25 |
| 2024-03-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-03-09 |
| 2023-07-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2023-08-02 |
| 2023-07-19 | Provide enough food/fluids to maintain a resident's health. | G | Health | corrected 2023-08-02 |
| 2023-07-19 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Health | corrected 2023-08-02 |
| 2023-07-19 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2023-08-02 |
| 2023-07-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-08-02 |
| 2023-07-19 | Provide and implement an infection prevention and control program. | F | Health | corrected 2023-08-02 |
| 2023-07-19 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | Health | corrected 2023-08-02 |
| 2023-07-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-08-02 |
| 2023-07-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2023-08-02 |
| Date | Type | Amount |
|---|---|---|
| 2026-05-06 | Fine | $83,990 |
| 2026-04-20 | Fine | $15,935 |
| 2024-11-14 | Fine | $16,801 |
| 2024-06-05 | Fine | $14,050 |
| 2024-06-05 | Payment Denial | 31 days payment denial |
| 2023-07-19 | Fine | $21,944 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BROOKS, KILEY | Corporate Officer | Individual | NOT APPLICABLE | since 12/28/2021 |
| GANNON, JEFF | Corporate Officer | Individual | NOT APPLICABLE | since 12/28/2021 |
| WALNUT CREEK MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/28/2021 |
| STANDISH, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/28/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 145257. Corrections: data@carerecords.org.