Nursing homes › Massachusetts › Day Brook Village Senior Living
298 Jarvis Avenue, Holyoke, MA 01040 · 4135387551 · 92 certified beds
Per CMS filings, this facility is affiliated with Integritus Healthcare, a group operating 15 facilities in 1 states. Group record: average rating 2.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $300,502 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.96 (Massachusetts median: 3.71). RN hours: 0.58. Weekend total: 3.56. Nursing staff turnover: 37%.
All-time on record: 39 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-18 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | complaint | corrected 2025-12-16 |
| 2025-11-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-09-17 |
| 2025-11-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-12-16 |
| 2025-04-03 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-05-18 |
| 2025-04-03 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-05-18 |
| 2025-04-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-05-18 |
| 2025-04-03 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2025-05-18 |
| 2025-04-03 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-05-18 |
| 2025-04-03 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Health | corrected 2025-05-18 |
| 2025-04-03 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2025-05-18 |
| 2025-03-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-05-01 |
| 2025-03-26 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | complaint | corrected 2025-05-01 |
| 2025-03-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-05-01 |
| 2024-02-05 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2024-03-21 |
| 2024-02-05 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-03-21 |
| 2024-02-05 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-03-21 |
| 2024-02-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-03-21 |
| 2024-02-05 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-03-21 |
| 2024-02-05 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-03-21 |
| 2024-02-05 | Ensure each resident receives an accurate assessment. | C | Health | corrected 2024-03-21 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| INTEGRITUS HEALTHCARE INC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 02/01/2022 |
| JONES, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 05/12/2017 |
| GINGRAS, MARCIE JO | Corporate Officer | Individual | NOT APPLICABLE | since 12/31/2021 |
| JONES, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 05/12/2017 |
| INTEGRITUS HEALTHCARE INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2022 |
| INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2022 |
| KAZI, FAHIM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2022 |
| WALTON, DANE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225269. Corrections: data@carerecords.org.