Nursing homes › California › San Bernardino › Del Rosa Villa
2018 N Del Rosa Ave, San Bernardino, CA 92404 · (909) 885-3261 · 104 certified beds
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Open your comparisonCMS overall star rating: this provider 2/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Pacs Group, a group operating 274 facilities in 16 states. Group record: average rating 2.9/5, 28 abuse citation icons, 12 facilities on the Special Focus list, $8,781,073 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.84 (California median: 4.24). RN hours: 0.30. Weekend total: 3.55. Nursing staff turnover: 49%.
In the downloaded CMS dataset: 34 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-24 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | complaint | corrected 2026-07-07 |
| 2026-02-12 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-03-04 |
| 2026-02-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-03-04 |
| 2026-02-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-03-04 |
| 2026-02-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-03-04 |
| 2026-02-12 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-03-04 |
| 2026-02-12 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2026-03-04 |
| 2026-02-12 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-03-04 |
| 2026-02-12 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2026-03-04 |
| 2025-09-10 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2025-09-22 |
| 2025-08-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-08-27 |
| 2025-03-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-03-27 |
| 2025-02-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-03-20 |
| 2025-01-24 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-02-14 |
| 2025-01-24 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2025-02-13 |
| 2025-01-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-02-12 |
| 2025-01-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-02-14 |
| 2025-01-24 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-02-12 |
| 2024-11-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-11-29 |
| 2024-09-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-10-21 |
| 2024-09-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-09-30 |
| 2023-12-13 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-01-08 |
| 2023-12-13 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-01-08 |
| 2023-12-13 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-01-08 |
| Date | Type | Amount |
|---|---|---|
| 2024-11-13 | Fine | $43,930 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP OF SOUTHERN CALIFORNIA LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/2015 |
| APT, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HANCOCK, MARK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JENKINS, NICOLETTA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2023 |
How to cite this page: CareRecords, “Del Rosa Villa — compliance, penalty and ownership record” (CCN 555195), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/del-rosa-villa-san-bernardino-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555195. Corrections: data@carerecords.org.