Nursing homes › Massachusetts › Dexter House Healthcare
120 Main Street, Malden, MA 02148 · 7813245600 · 130 certified beds
Per CMS filings, this facility is affiliated with Next Step Healthcare, a group operating 14 facilities in 1 states. Group record: average rating 1.8/5, 1 abuse citation icons, 3 facilities on the Special Focus list, $1,422,779 in federal fines. This facility rates above its group average (1.8/5).
Total nurse staffing: 3.37 (Massachusetts median: 3.71). RN hours: 0.98. Weekend total: 3.05. Nursing staff turnover: 21%.
All-time on record: 20 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-26 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2025-10-08 |
| 2025-09-26 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-10-08 |
| 2025-09-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-10-08 |
| 2025-09-26 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-10-08 |
| 2025-09-26 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2025-10-08 |
| 2025-09-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-10-08 |
| 2025-09-26 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-10-08 |
| 2025-09-26 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-10-08 |
| 2025-09-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-10-08 |
| 2025-09-02 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-08-09 |
| 2024-10-02 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-10-16 |
| 2024-10-02 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | E | Health | corrected 2024-10-16 |
| 2024-10-02 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-10-16 |
| 2024-10-02 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-10-16 |
| 2024-10-02 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-10-16 |
| 2024-10-02 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-10-16 |
| 2024-10-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-10-16 |
| 2024-10-02 | Provide routine and 24-hour emergency dental care for each resident. | D | Health | corrected 2024-10-16 |
| 2023-09-28 | Keep all essential equipment working safely. | F | Health | corrected 2023-10-11 |
| 2023-09-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2023-10-11 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DELL'ANNO, DAMIAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2017 |
| STEPHAN, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2017 |
| NEXT STEP HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2017 |
| BERDZENISHVILI, MAYA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/27/2020 |
| SAUVE, JOANNE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2017 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225137. Corrections: data@carerecords.org.