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Nursing homesMassachusetts › Eliot Center for Health and Rehabilitation

Eliot Center for Health and Rehabilitation

168 West Central Street, Natick, MA 01760 · 5086551000 · 114 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★★☆☆ 3/5
Quality measures★★☆☆☆ 2/5

Ownership group

Per CMS filings, this facility is affiliated with Azure Healthcare, a group operating 6 facilities in 1 states. Group record: average rating 1.3/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $346,459 in federal fines. This facility rates above its group average (1.3/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.71 (Massachusetts median: 3.71). RN hours: 0.36. Weekend total: 3.46. Nursing staff turnover: 40%.

Inspection deficiencies

All-time on record: 43 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-21Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2026-04-02
2025-01-21Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2025-02-13
2025-01-21Post nurse staffing information every day. EHealthcorrected 2025-02-13
2025-01-21Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-02-13
2025-01-21Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2025-02-13
2025-01-21Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. DHealthcorrected 2025-02-13
2025-01-21Ensure each resident receives an accurate assessment. DHealthcorrected 2025-02-13
2025-01-21Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-02-13
2025-01-21Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2025-02-13
2025-01-21Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2025-02-13
2025-01-21Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-02-13
2025-01-21Provide or obtain dental services for each resident. DHealthcorrected 2025-02-13
2025-01-21Provide and implement an infection prevention and control program. DHealthcorrected 2025-02-13
2025-01-21PASARR screening for Mental disorders or Intellectual Disabilities BHealthcorrected 2025-02-13
2023-11-21Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-12-19
2023-11-21Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2023-12-19
2023-11-21Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2023-12-19
2023-11-21Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2023-12-19
2023-11-21Develop and implement policies and procedures for flu and pneumonia vaccinations. EHealthcorrected 2023-12-19
2023-11-21Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. EHealthcorrected 2023-12-19
2023-11-21Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. DHealthcorrected 2023-12-19
2023-11-21Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2023-12-19
2023-11-21Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2023-12-19
2023-11-21Ensure that residents are free from significant medication errors. DHealthcorrected 2023-12-19
2023-11-21Provide and implement an infection prevention and control program. DHealthcorrected 2023-12-19
2023-11-21Ensure each resident receives an accurate assessment. BHealthcorrected 2023-12-19

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
AMNH LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 03/18/2024
OC ELIOT CENTER5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 12/28/2023
ANAND, AJAYOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/29/2023
BONILLA, CARLOS-ANDRESOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/24/2025
LIEBERMAN, AZRIELOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/29/2023

Compare nearby (Middlesex County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225516. Corrections: data@carerecords.org.