Nursing homes › North Carolina › Emerald Ridge Health and Rehabilitation
25 Reynolds Mountain Boulevard, Asheville, NC 28804 · 8286456619 · 100 certified beds
Per CMS filings, this facility is affiliated with Avardis Health, a group operating 38 facilities in 4 states. Group record: average rating 2.0/5, 9 abuse citation icons, 5 facilities on the Special Focus list, $1,579,025 in federal fines. This facility rates below its group average (2.0/5).
Total nurse staffing: 3.06 (North Carolina median: 3.53). RN hours: 0.63. Weekend total: 2.60. Nursing staff turnover: 36%.
All-time on record: 32 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-09 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | J | Health | corrected 2026-05-05 |
| 2026-04-09 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2026-05-05 |
| 2026-04-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2026-05-05 |
| 2026-04-09 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-05-05 |
| 2026-04-09 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | complaint | corrected 2026-05-05 |
| 2026-04-09 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-05-05 |
| 2026-04-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-05-05 |
| 2026-04-09 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-05-05 |
| 2026-04-09 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2026-05-05 |
| 2026-04-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-05-05 |
| 2025-11-07 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-11-26 |
| 2025-03-06 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2025-03-29 |
| 2025-03-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-02 |
| 2025-03-06 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-03-29 |
| 2025-03-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-03-29 |
| 2025-03-06 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-03-29 |
| 2025-03-06 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-03-29 |
| 2025-03-06 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-03-29 |
| 2025-03-06 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-03-29 |
| 2025-03-06 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | Health | corrected 2025-04-02 |
| 2023-10-26 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2023-11-29 |
| 2023-10-26 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | complaint | corrected 2023-11-29 |
| 2023-10-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2023-11-29 |
| 2023-10-26 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-11-29 |
| 2023-10-26 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2023-11-29 |
| 2023-10-26 | Respond appropriately to all alleged violations. | D | complaint | corrected 2023-11-29 |
| 2023-10-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-11-29 |
| 2023-10-26 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2023-11-29 |
| 2023-10-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-11-29 |
| 2023-10-26 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2023-11-29 |
| 2023-10-26 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Health | corrected 2023-11-22 |
| 2023-10-26 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2023-11-22 |
| Date | Type | Amount |
|---|---|---|
| 2026-04-09 | Fine | $62,607 |
| 2025-03-06 | Fine | $10,868 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ASHEVILLE PARENTCO LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| NCOP HOLDCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| NU C II IRREVOCABLE TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| NU C IRREVOCABLE TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| RMB HOLDCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| SNF CARE CENTERS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| ZENITH HOLDCO II LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| ZENITH HOLDCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2025 |
| HOBACK, TIFFANY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2025 |
| SEMONES, BRANDI | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2025 |
| SNF MGR LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/01/2025 |
| CRUM, KATHERINE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| FISHER, CANDACE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| HOBACK, TIFFANY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| JONES, TEQUILLA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| RAMSEY, REBECCA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| SEMONES, BRANDI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345447. Corrections: data@carerecords.org.