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Nursing homesDelaware › Encore at Parkside

Encore at Parkside

255 Possum Park Road, Newark, DE 19711 · 3023660160 · 110 certified beds

Overall★★☆☆☆ 2/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★☆☆ 3/5
Quality measures★★★★★ 5/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.
Ownership changed in the last 12 months. Current ratings partly reflect the previous operator; recent inspections are the better signal.

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.

Staffing (hours per resident per day)

Total nurse staffing: 3.51 (Delaware median: 3.92). RN hours: 0.67. Weekend total: 3.03. Nursing staff turnover: 39%.

Inspection deficiencies

All-time on record: 53 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-01-12Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. JHealthcorrected 2025-11-17
2026-01-12Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. FHealthcorrected 2026-02-26
2026-01-12Provide and implement an infection prevention and control program. FHealthcorrected 2026-02-26
2026-01-12Allow resident to participate in the development and implementation of his or her person-centered plan of care. EHealthcorrected 2026-02-26
2026-01-12Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2026-02-26
2026-01-12Implement a program that monitors antibiotic use. EHealthcorrected 2026-02-26
2026-01-12Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. EHealthcorrected 2026-02-26
2026-01-12Provide training in compliance and ethics. EHealthcorrected 2026-02-26
2026-01-12Provide behavior health training consistent with the requirements and as determined by a facility assessment. EHealthcorrected 2026-02-26
2026-01-12Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. DHealthcorrected 2026-02-26
2026-01-12Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2026-02-26
2026-01-12Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DHealthcorrected 2026-02-26
2026-01-12Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. DHealthcorrected 2026-02-26
2026-01-12Ensure each resident receives an accurate assessment. DHealthcorrected 2026-02-26
2026-01-12Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2026-02-26
2026-01-12Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2026-02-26
2026-01-12Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2026-02-26
2026-01-12Provide medically-related social services to help each resident achieve the highest possible quality of life. DHealthcorrected 2026-02-26
2026-01-12Provide or obtain dental services for each resident. DHealthcorrected 2026-02-26
2026-01-12Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. DHealthcorrected 2026-02-26
2026-01-12Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. DHealthcorrected 2026-02-26
2026-01-12Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. DHealthcorrected 2026-02-26
2026-01-12Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. DHealthcorrected 2026-02-26
2026-01-12Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. CHealthcorrected 2026-02-26
2025-10-29Ensure that residents are free from significant medication errors. Gcomplaintcorrected 2025-08-08
2025-10-29Ensure services provided by the nursing facility meet professional standards of quality. Ecomplaintcorrected 2025-11-28
2025-10-29Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2025-11-28
2024-11-26Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-01-23
2024-11-26Allow resident to participate in the development and implementation of his or her person-centered plan of care. DHealthcorrected 2025-01-23
2024-11-26Keep residents' personal and medical records private and confidential. DHealthcorrected 2025-01-23
2024-11-26Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. DHealthcorrected 2025-01-23
2024-11-26Ensure each resident receives an accurate assessment. DHealthcorrected 2025-01-23
2024-11-26Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2025-01-23
2024-11-26Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-01-23
2024-11-26Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-01-23
2024-11-26Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2025-01-23
2024-11-26Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2025-01-23
2024-11-26Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2025-01-23
2024-11-26Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-01-23
2024-08-28Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2024-10-07

Federal penalties

DateTypeAmount
2026-01-12Fine$22,925
2025-10-29Fine$9,110
2024-08-28Fine$16,448

Ownership & control records (CMS filings)

No detailed ownership records on file.

Compare nearby (New Castle County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 085021. Corrections: data@carerecords.org.