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Nursing homesTexas › Five Points of Pflugerville

Five Points of Pflugerville

521 S Heatherwilde Blvd, Pflugerville, TX 78660 · 5126705800 · 111 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★★☆☆☆ 2/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Creative Solutions in Healthcare, a group operating 149 facilities in 1 states. Group record: average rating 2.2/5, 19 abuse citation icons, 7 facilities on the Special Focus list, $8,699,455 in federal fines. This facility rates below its group average (2.2/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.08 (Texas median: 3.27). RN hours: 0.30. Weekend total: 2.71. Nursing staff turnover: 72%.

Inspection deficiencies

All-time on record: 41 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-01-06Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2026-01-07
2025-11-24Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Ecomplaintcorrected 2025-11-25
2025-06-05Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2025-06-06
2025-04-17Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Dcomplaintcorrected 2025-05-01
2025-03-19Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2025-03-20
2025-03-19Provide care and assistance to perform activities of daily living for any resident who is unable. EHealthcorrected 2025-03-20
2025-03-19Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-03-20
2025-03-19Provide and implement an infection prevention and control program. EHealthcorrected 2025-03-20
2025-03-19Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2025-03-20
2025-03-19Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-03-20
2025-03-19Provide activities to meet all resident's needs. DHealthcorrected 2025-03-20
2025-03-19Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-03-20
2025-03-19Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-03-20
2025-03-19Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. DHealthcorrected 2025-03-20
2025-01-28Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-01-29
2024-12-31Provide appropriate treatment and care according to orders, resident’s preferences and goals. Kcomplaintcorrected 2024-12-05
2024-12-31Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Kcomplaintcorrected 2024-12-05
2024-10-23Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-10-24
2024-05-29Provide appropriate treatment and care according to orders, resident’s preferences and goals. Gcomplaintcorrected 2024-05-30
2024-04-18Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2024-04-19
2024-03-01Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Dcomplaintcorrected 2024-03-08
2024-02-09Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2024-03-04
2024-02-09Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-03-04
2024-02-09Ensure each resident receives an accurate assessment. Dcomplaintcorrected 2024-03-04
2024-02-09Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2024-03-04
2024-02-09Provide and implement an infection prevention and control program. DHealthcorrected 2024-03-04
2023-11-18Provide safe, appropriate pain management for a resident who requires such services. Gcomplaintcorrected 2023-11-19
2023-08-21Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Kcomplaintcorrected 2023-08-22
2023-08-21Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Kcomplaintcorrected 2023-08-22
2023-08-21Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2023-08-22
2023-07-18Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Gcomplaintcorrected 2023-07-21
2023-01-12Provide activities to meet all resident's needs. EHealthcorrected 2023-02-15
2023-01-12Provide enough food/fluids to maintain a resident's health. EHealthcorrected 2023-02-15
2023-01-12Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2023-02-15
2023-01-12Provide and implement an infection prevention and control program. EHealthcorrected 2023-02-15
2023-01-12Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2023-02-15
2023-01-12Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2023-02-15
2023-01-12Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2023-02-15
2023-01-12Provide appropriate foot care. DHealthcorrected 2023-02-15
2023-01-12Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2023-02-15

Federal penalties

DateTypeAmount
2024-12-31Fine$17,091
2024-12-31Fine$17,091
2024-05-29Fine$418
2024-04-18Fine$12,222
2023-08-21Fine$12,627

Ownership & control records (CMS filings)

NameRoleType%Since
GUADALUPE COUNTY HOSPITAL BOARD5% Or Greater Direct Ownership InterestOrganization100%since 04/01/2017
COLVIN, JIMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 07/01/2025
GANN, KODYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 07/01/2025
ISAIAH-BERMUDEZ, BEVERLYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/11/2026
MAJOR, DOLORESManaging Control - Governing BodyIndividualNOT APPLICABLEsince 07/01/2025
RAMIREZ, LOUISManaging Control - Governing BodyIndividualNOT APPLICABLEsince 07/01/2025
REYES, JAMESManaging Control - Governing BodyIndividualNOT APPLICABLEsince 07/01/2025
VICKERS, BREEManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/11/2026
WALLACE, PENNYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/11/2026
HUGGINS, LINDACorporate DirectorIndividualNOT APPLICABLEsince 07/01/2025
WILLIG, ZACHARYCorporate DirectorIndividualNOT APPLICABLEsince 07/01/2025
GANN, KODYCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2021
PFLUGERVILLE I ENTERPRISES, L.L.C.Operational/Managerial ControlOrganizationNOT APPLICABLEsince 05/24/2023
BLAKE, GARYOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/24/2023
BLAKE, MALISAOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/24/2023

Compare nearby (Travis County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675913. Corrections: data@carerecords.org.