Nursing homes › Texas › Five Points of Pflugerville
521 S Heatherwilde Blvd, Pflugerville, TX 78660 · (512) 670-5800 · 111 certified beds
Per CMS filings, this facility is affiliated with Creative Solutions in Healthcare, a group operating 149 facilities in 1 state. Group record: average rating 2.1/5, 22 abuse citation icons, 6 facilities on the Special Focus list, $8,191,964 in federal fines. This facility rates below its group average (2.1/5).
Total nurse staffing: 3.08 (Texas median: 3.27). RN hours: 0.30. Weekend total: 2.71. Nursing staff turnover: 72%.
All-time on record: 41 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-05-16 |
| 2026-05-15 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2026-05-16 |
| 2026-05-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-05-16 |
| 2026-05-15 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2026-05-16 |
| 2026-05-15 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2026-05-16 |
| 2026-05-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-05-16 |
| 2026-05-15 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-05-16 |
| 2026-05-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-05-16 |
| 2026-05-15 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-05-16 |
| 2026-05-15 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2026-05-16 |
| 2026-05-15 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Health | corrected 2026-05-16 |
| 2026-01-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-01-07 |
| 2025-11-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-11-25 |
| 2025-06-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-06-06 |
| 2025-04-17 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | complaint | corrected 2025-05-01 |
| 2025-03-19 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2025-03-20 |
| 2025-03-19 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-03-20 |
| 2025-03-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-03-20 |
| 2025-03-19 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-03-20 |
| 2025-03-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-03-20 |
| 2025-03-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-03-20 |
| 2025-03-19 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-03-20 |
| 2025-03-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-03-20 |
| 2025-03-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-03-20 |
| 2025-03-19 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2025-03-20 |
| 2025-01-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-01-29 |
| 2024-12-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | complaint | corrected 2024-12-05 |
| 2024-12-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | corrected 2024-12-05 |
| 2024-10-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-10-24 |
| 2024-05-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2024-05-30 |
| 2024-04-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-04-19 |
| 2024-03-01 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | complaint | corrected 2024-03-08 |
| 2024-02-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-03-04 |
| 2024-02-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-03-04 |
| 2024-02-09 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2024-03-04 |
| 2024-02-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-03-04 |
| 2024-02-09 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-03-04 |
| 2023-11-18 | Provide safe, appropriate pain management for a resident who requires such services. | G | complaint | corrected 2023-11-19 |
| 2023-08-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2023-08-22 |
| 2023-08-21 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | K | complaint | corrected 2023-08-22 |
| Date | Type | Amount |
|---|---|---|
| 2024-12-31 | Fine | $17,091 |
| 2024-12-31 | Fine | $17,091 |
| 2024-05-29 | Fine | $418 |
| 2024-04-18 | Fine | $12,222 |
| 2023-08-21 | Fine | $12,627 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GUADALUPE COUNTY HOSPITAL BOARD | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2017 |
| COLVIN, JIM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2025 |
| GANN, KODY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2025 |
| ISAIAH-BERMUDEZ, BEVERLY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/11/2026 |
| MAJOR, DOLORES | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2025 |
| RAMIREZ, LOUIS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2025 |
| REYES, JAMES | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2025 |
| VICKERS, BREE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/11/2026 |
| WALLACE, PENNY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/11/2026 |
| HUGGINS, LINDA | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2025 |
| WILLIG, ZACHARY | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2025 |
| GANN, KODY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2021 |
| PFLUGERVILLE I ENTERPRISES, L.L.C. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/24/2023 |
| BLAKE, GARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/24/2023 |
| BLAKE, MALISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/24/2023 |
How to cite this page: CareRecords, “Five Points of Pflugerville — compliance, penalty and ownership record” (CCN 675913), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/five-points-of-pflugerville-pflugerville-tx/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675913. Corrections: data@carerecords.org.