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Nursing homesOhio › Franciscan Care Ctr Sylvania

Franciscan Care Ctr Sylvania

4111 Holland Sylvania Rd, Toledo, OH 43623 · 4198826582 · 96 certified beds

Overall★★☆☆☆ 2/5
Health inspections★☆☆☆☆ 1/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★★★ 5/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

Ownership group

Per CMS filings, this facility is affiliated with Commonspirit Health, a group operating 19 facilities in 10 states. Group record: average rating 2.8/5, 2 abuse citation icons, 2 facilities on the Special Focus list, $1,170,135 in federal fines. This facility rates below its group average (2.8/5).

See all 19 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.18 (Ohio median: 3.57). RN hours: 0.66. Weekend total: 2.82. Nursing staff turnover: 80%.

Inspection deficiencies

All-time on record: 94 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-26Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DcomplaintDeficient, Provider has no plan of correction
2026-05-26Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DcomplaintDeficient, Provider has no plan of correction
2026-05-26Provide safe, appropriate pain management for a resident who requires such services. DcomplaintDeficient, Provider has no plan of correction
2026-02-24Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Fcomplaintcorrected 2026-03-10
2026-02-24Administer the facility in a manner that enables it to use its resources effectively and efficiently. Fcomplaintcorrected 2026-03-10
2026-02-24Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2026-03-10
2026-02-24Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2026-03-10
2026-02-24Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2026-03-10
2026-02-24Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2026-03-10
2026-02-24Provide enough food/fluids to maintain a resident's health. Dcomplaintcorrected 2026-03-10
2026-02-24Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2026-03-10
2026-02-24Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Dcomplaintcorrected 2026-03-10
2025-12-22Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Ecomplaintcorrected 2026-01-06
2025-12-22Respond appropriately to all alleged violations. Ecomplaintcorrected 2026-01-06
2025-11-20Provide appropriate pressure ulcer care and prevent new ulcers from developing. Gcomplaintcorrected 2025-12-04
2025-11-20Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2025-12-04
2025-11-20Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-12-04
2025-11-20Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2025-12-04
2025-11-13Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2025-12-04
2025-11-13Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Fcomplaintcorrected 2025-12-04
2025-11-13Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Fcomplaintcorrected 2025-12-04
2025-11-13Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Ecomplaintcorrected 2025-12-04
2025-11-13Respond appropriately to all alleged violations. Ecomplaintcorrected 2025-12-04
2025-11-13Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2025-12-04
2025-11-13Provide and implement an infection prevention and control program. Ecomplaintcorrected 2025-12-04
2025-11-13Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-12-04
2025-11-13PASARR screening for Mental disorders or Intellectual Disabilities Dcomplaintcorrected 2025-12-04
2025-11-13Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-12-04
2025-11-13Ensure that the resident and his/her doctor meet face-to-face at all required visits. Dcomplaintcorrected 2025-12-04
2025-11-13Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Dcomplaintcorrected 2025-12-04
2025-04-03Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Fcomplaintcorrected 2025-05-14
2025-04-03Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Fcomplaintcorrected 2025-05-14
2025-04-03Provide care and assistance to perform activities of daily living for any resident who is unable. Ecomplaintcorrected 2025-05-14
2025-04-03Prepare residents for a safe transfer or discharge from the nursing home. Dcomplaintcorrected 2025-05-14
2025-04-03Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2025-05-14
2025-04-03Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2025-05-14
2025-04-03Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2025-05-14
2025-04-03Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2025-05-14
2025-04-03Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Dcomplaintcorrected 2025-05-14
2025-04-03Provide and implement an infection prevention and control program. Dcomplaintcorrected 2025-05-14

Federal penalties

DateTypeAmount
2025-11-13Fine$337,580
2023-10-05Payment Denial26 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
CHI LIVING COMMUNITIES5% Or Greater Direct Ownership InterestOrganization100%since 11/01/2000
COMMONSPIRIT HEALTH5% Or Greater Indirect Ownership InterestOrganization100%since 11/01/2014
IFFLAND, ALISAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/06/2017
LIPSEY, PRENTICEManaging Control - Governing BodyIndividualNOT APPLICABLEsince 11/01/2021
MBANU, TERIKAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/05/2024
MELFI, MITCHManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/23/2016
REHMER, HEATHERManaging Control - Governing BodyIndividualNOT APPLICABLEsince 06/05/2024
CECIL, CAITLINCorporate DirectorIndividualNOT APPLICABLEsince 06/18/2012
FINN, CHRISTINACorporate DirectorIndividualNOT APPLICABLEsince 07/01/2017
GRUBBS, STACEYCorporate DirectorIndividualNOT APPLICABLEsince 03/26/2012
HAZARD, TEDCorporate DirectorIndividualNOT APPLICABLEsince 11/08/2017
MUNROE, KYLECorporate DirectorIndividualNOT APPLICABLEsince 09/08/2015
MURRIEL, SHELLYCorporate DirectorIndividualNOT APPLICABLEsince 09/09/2024
NAGEL, JENNIFERCorporate DirectorIndividualNOT APPLICABLEsince 11/12/2015
SNODGRASS, BARBARACorporate DirectorIndividualNOT APPLICABLEsince 08/15/2016
WINE, MATTHEWCorporate DirectorIndividualNOT APPLICABLEsince 10/01/2018
IFFLAND, ALISACorporate OfficerIndividualNOT APPLICABLEsince 01/06/2017
LIPSEY, PRENTICECorporate OfficerIndividualNOT APPLICABLEsince 11/01/2021
REHMER, HEATHERCorporate OfficerIndividualNOT APPLICABLEsince 06/25/2024
CHI LIVING COMMUNITIESOperational/Managerial ControlOrganizationNOT APPLICABLEsince 11/01/2000
BOEHME, LAURIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/02/2021
HACKETT, DIONNEOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/12/2025
HOWARD, CASEYOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/01/2022
IFFLAND, ALISAOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/13/2011
LONGHIN-HOWARD, JOANOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/16/2007

Compare nearby (Lucas County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 365907. Corrections: data@carerecords.org.