Nursing homes › Wisconsin › Glenhaven
612 E Oak St, Glenwood City, WI 54013 · 7152654555 · 44 certified beds
Per CMS filings, this facility is affiliated with Health Dimensions Group, a group operating 10 facilities in 6 states. Group record: average rating 3.2/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $291,940 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 4.65 (Wisconsin median: 4.06). RN hours: 1.32. Weekend total: 4.21. Nursing staff turnover: 54%.
All-time on record: 33 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2026-04-03 |
| 2026-03-05 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Health | corrected 2026-04-03 |
| 2026-03-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-04-03 |
| 2026-03-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2026-04-03 |
| 2026-03-05 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-04-03 |
| 2026-03-05 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2026-04-03 |
| 2026-03-05 | Respond appropriately to all alleged violations. | D | Health | corrected 2026-04-03 |
| 2026-03-05 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-04-03 |
| 2026-03-05 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2026-04-03 |
| 2026-03-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-04-03 |
| 2026-03-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-04-03 |
| 2026-03-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-04-03 |
| 2026-03-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-04-03 |
| 2025-08-25 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-09-25 |
| 2025-08-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-09-25 |
| 2025-04-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-05-02 |
| 2025-04-02 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-05-02 |
| 2025-04-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-05-02 |
| 2024-12-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-01-11 |
| 2024-12-11 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Health | corrected 2025-01-11 |
| 2024-12-11 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-01-11 |
| 2024-12-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-01-11 |
| 2024-12-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-01-11 |
| 2024-12-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-01-11 |
| 2024-12-11 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-01-11 |
| 2024-12-11 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Health | corrected 2025-01-11 |
| 2024-12-11 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2025-01-11 |
| 2023-11-30 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Health | corrected 2023-12-30 |
| 2023-11-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-12-30 |
| 2023-11-30 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Health | corrected 2023-06-30 |
| 2023-11-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-12-30 |
| 2023-11-30 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2023-12-30 |
| 2023-11-30 | Provide and implement an infection prevention and control program. | C | Health | corrected 2023-12-30 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| LARSON, KEVIN | Corporate Director | Individual | NOT APPLICABLE | since 07/11/2024 |
| MCCUTCHIN, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 06/01/1991 |
| MOE, SAMANTHA | Corporate Director | Individual | NOT APPLICABLE | since 07/31/2017 |
| NELSON, LESLEY | Corporate Director | Individual | NOT APPLICABLE | since 06/15/2010 |
| RAMEY, PAUL | Corporate Director | Individual | NOT APPLICABLE | since 04/24/2024 |
| TUTTLE, CYNDY | Corporate Director | Individual | NOT APPLICABLE | since 09/04/2018 |
| MCCUTCHIN, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 06/20/2011 |
| GLENHAVEN, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/1966 |
| FIELD, THOMAS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2022 |
| LARSON, KEVIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/11/2024 |
| MCCUTCHIN, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/20/2011 |
| MOE, SAMANTHA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/31/2017 |
| NELSON, LESLEY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/15/2010 |
| RAMEY, PAUL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/24/2024 |
| TUTTLE, CYNDY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/04/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525602. Corrections: data@carerecords.org.