Nursing homes › Missouri › Gregory Ridge Health Care Center
7001 Cleveland Avenue, Kansas City, MO 64132 · 8163330700 · 116 certified beds
Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 33 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $4,513,946 in federal fines. This facility rates below its group average (1.2/5).
Total nurse staffing: 2.37 (Missouri median: 3.36). RN hours: 0.12. Weekend total: 2.24. Nursing staff turnover: 68%.
All-time on record: 100 deficiency citations, including 9 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Deficient, Provider has no plan of correction |
| 2026-04-28 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-04-28 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-04-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Deficient, Provider has no plan of correction |
| 2026-04-14 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-04-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | Deficient, Provider has no plan of correction |
| 2026-04-02 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | G | complaint | Deficient, Provider has no plan of correction |
| 2026-03-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-03-09 | Provide activities to meet all resident's needs. | D | complaint | Deficient, Provider has no plan of correction |
| 2025-12-02 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2025-12-23 |
| 2025-11-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | Past Non-Compliance |
| 2025-11-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-12-09 |
| 2025-11-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-12-09 |
| 2025-07-17 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | Past Non-Compliance |
| 2025-04-15 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | J | complaint | corrected 2025-04-15 |
| 2025-04-03 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2025-04-03 |
| 2025-04-03 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | complaint | corrected 2025-04-03 |
| 2025-03-18 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-03-23 |
| 2025-03-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-03-23 |
| 2025-03-06 | Provide and implement an infection prevention and control program. | J | complaint | corrected 2025-03-23 |
| 2025-03-06 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D | complaint | corrected 2025-03-23 |
| 2025-03-06 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | D | complaint | corrected 2025-03-23 |
| 2025-01-29 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | complaint | corrected 2025-02-21 |
| 2024-12-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-03-23 |
| 2024-12-23 | Provide and implement an infection prevention and control program. | J | Health | corrected 2025-03-23 |
| 2024-12-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-02-05 |
| 2024-12-23 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2025-03-23 |
| 2024-12-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-02-05 |
| 2024-12-23 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | complaint | corrected 2025-03-23 |
| 2024-12-23 | Ensure residents have reasonable access to and privacy in their use of communication methods. | E | Health | corrected 2025-02-05 |
| 2024-12-23 | Keep residents' personal and medical records private and confidential. | E | Health | corrected 2025-02-05 |
| 2024-12-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-02-05 |
| 2024-12-23 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | complaint | corrected 2025-02-05 |
| 2024-12-23 | Post nurse staffing information every day. | E | Health | corrected 2025-03-23 |
| 2024-12-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-02-05 |
| 2024-12-23 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2025-02-05 |
| 2024-12-23 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2025-02-05 |
| 2024-12-23 | Dispose of garbage and refuse properly. | E | complaint | corrected 2025-02-05 |
| 2024-12-23 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Health | corrected 2025-02-05 |
| 2024-12-23 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2025-02-05 |
| Date | Type | Amount |
|---|---|---|
| 2026-03-09 | Fine | $131,940 |
| 2025-11-18 | Fine | $17,644 |
| 2025-11-12 | Fine | $125,970 |
| 2024-12-23 | Fine | $175,775 |
| 2024-12-23 | Payment Denial | 20 days payment denial |
| 2024-07-24 | Fine | $147,836 |
| 2024-01-29 | Fine | $108,837 |
| 2024-01-29 | Payment Denial | 34 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RELIANT CARE GROUP LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2016 |
| RCG INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2016 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 03/01/2018 |
| DESTEFANE, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/01/2018 |
| DESTEFANE, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2016 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2016 |
| ARSHAD, ABDULLAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2024 |
| DESTEFANE, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2016 |
| HICKS, RONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/04/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265721. Corrections: data@carerecords.org.