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Nursing homes › Iowa › Waterloo › Harmony House Health Care Center

Harmony House Health Care Center

2950 West Shaulis Road, Waterloo, IA 50701 · (319) 234-4495 · 65 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★☆☆☆ 2/5
Quality measures★★★☆☆ 3/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

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Same-type reference in IA

CMS overall star rating: this provider 1/5; median among 385 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Harmony House Health Care Center

  • CMS lists SFF Candidate. Ask for the latest inspection and current designation; historical list status is not a statement about conditions today.
  • The published staff-turnover figure is 61.5%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at LEGACY HEALTHCARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership group

Per CMS filings, this facility is affiliated with Legacy Healthcare, a group operating 89 facilities in 3 states. Group record: average rating 2.9/5, 12 abuse citation icons, 4 facilities on the Special Focus list, $3,742,782 in federal fines. This facility rates below its group average (2.9/5).

See all 89 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.84 (Iowa median: 3.68). RN hours: 0.57. Weekend total: 3.58. Nursing staff turnover: 62%.

Inspection deficiencies

In the downloaded CMS dataset: 38 deficiency citations, including 2 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-30Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. EcomplaintDeficient, Provider has no plan of correction
2026-06-30Provide safe and appropriate respiratory care for a resident when needed. EcomplaintDeficient, Provider has no plan of correction
2026-06-30Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DcomplaintDeficient, Provider has no plan of correction
2026-06-30Provide care and assistance to perform activities of daily living for any resident who is unable. DcomplaintDeficient, Provider has no plan of correction
2026-06-30Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. DcomplaintDeficient, Provider has no plan of correction
2026-05-18Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Dcomplaintcorrected 2026-05-27
2026-05-18Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Dcomplaintcorrected 2026-05-27
2026-05-18Provide and implement an infection prevention and control program. Dcomplaintcorrected 2026-05-27
2026-03-25Provide enough food/fluids to maintain a resident's health. Gcomplaintcorrected 2026-04-16
2026-03-25Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Ecomplaintcorrected 2026-04-16
2026-03-25Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2026-04-16
2026-03-25Respond appropriately to all alleged violations. Dcomplaintcorrected 2026-04-16
2026-03-25Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2026-04-16
2026-03-25Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2026-04-16
2026-03-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2026-04-16
2026-03-25Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2026-04-16
2026-03-25Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Dcomplaintcorrected 2026-04-16
2026-03-25Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2026-04-16
2026-03-25Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2026-04-16
2025-08-06Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. JHealthcorrected 2025-09-09
2025-08-06Respond appropriately to all alleged violations. JHealthcorrected 2025-09-09
2025-08-06Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2025-09-15
2025-08-06Reasonably accommodate the needs and preferences of each resident. Dcomplaintcorrected 2025-09-15
2025-08-06Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Dcomplaintcorrected 2025-08-07
2025-08-06Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. DHealthcorrected 2025-09-09
2025-08-06Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2025-09-15
2025-08-06Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-09-15
2025-08-06Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2025-09-15
2025-08-06Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-09-15
2025-08-06Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-09-15
2025-08-06Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-09-15
2025-08-06Provide and implement an infection prevention and control program. DHealthcorrected 2025-09-15
2025-04-16Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Ecomplaintcorrected 2025-05-16
2024-09-12Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Ecomplaintcorrected 2024-10-12
2024-09-12Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-10-12
2024-09-12Employ staff that are licensed, certified, or registered in accordance with state laws. Ecomplaintcorrected 2024-10-12
2024-09-12Provide and implement an infection prevention and control program. EHealthcorrected 2024-10-12
2024-01-24Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Gcomplaintcorrected 2024-01-30

Federal penalties

DateTypeAmount
2026-03-25Fine$48,825

Ownership & control records (CMS filings)

NameRoleType%Since
RAJCHENBACH, CHAIM5% Or Greater Direct Ownership InterestIndividual50%since 08/15/2024
SHABAT, MENACHEMCorporate OfficerIndividualNOT APPLICABLEsince 08/15/2024
LEGACY HEALTHCARE FINANCIAL SERVICES LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 08/15/2024
BEASLEY, KARLAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
BEHOUNEK, LINSEYOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
BORCHERDING, JENNYOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
BURKEN, SHERIOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
CUTLER, DARRONOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
ELWICK, LISAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
FRIEDENBERG, LAURAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
GEIGER, MARYOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
HEDBERG, JENNIFEROperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
HENNAGER, CHRISTINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
HEYING, LARINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
HOUSTON, MINDYOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
JAEGER, KRYSTLEOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
KNUTSON, MICHELEOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
LARSON, MELISSAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
MCCLURE, DOROTHYOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
OTTERBECK, PATRICIAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
RAJCHENBACH, CHAIMOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
SCOTT, KATHLEENOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
SEU, JOSHUAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
SHABAT, MENACHEMOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024
SHEAR, KILEYOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/15/2024

Compare nearby (Black Hawk County)

How to cite this page: CareRecords, “Harmony House Health Care Center — compliance, penalty and ownership record” (CCN 165152), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/harmony-house-health-care-center-waterloo-ia/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 165152. Corrections: data@carerecords.org.