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Nursing homesNew Hampshire › Harris Hill Center, Genesis Healthcare

Harris Hill Center, Genesis Healthcare

20 Maitland Street, Concord, NH 03301 · 6032241319 · 85 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★☆☆☆ 2/5
Quality measures★★★☆☆ 3/5

Ownership group

Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.41 (New Hampshire median: 3.65). RN hours: 0.66. Weekend total: 2.92. Nursing staff turnover: 51%.

Inspection deficiencies

All-time on record: 16 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-15Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2026-05-15
2026-04-15Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. DHealthcorrected 2026-05-15
2026-04-15Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2026-05-12
2026-04-15Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2026-05-15
2026-04-15Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-05-15
2026-04-15Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. DHealthcorrected 2026-05-04
2026-04-15Keep all essential equipment working safely. DHealthcorrected 2026-05-15
2025-03-21Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2025-04-13
2025-03-21Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2025-04-14
2025-03-21Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-04-09
2025-03-21Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2025-04-09
2025-03-21Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-04-09
2024-06-04Provide and implement an infection prevention and control program. Jcomplaintcorrected 2024-05-29
2024-02-29Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2024-03-29
2024-02-29Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2024-03-29
2024-02-29Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. DHealthcorrected 2024-03-29

Federal penalties

DateTypeAmount
2024-06-04Fine$15,646

Ownership & control records (CMS filings)

NameRoleType%Since
GENESIS NH HOLDINGS LLC5% Or Greater Direct Ownership InterestOrganization100%since 04/01/2011
FC-GEN OPERATIONS INVESTMENT LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GEN OPERATIONS I LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 04/01/2011
GEN OPERATIONS II LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 04/01/2011
GENESIS HEALTHCARE INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 04/01/2011
GENESIS HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS OPERATIONS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 04/01/2011
SUN HEALTHCARE GROUP INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
WHITMAN, ARNOLD5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 12/31/2011
BERG, MICHAELCorporate OfficerIndividualNOT APPLICABLEsince 12/01/2012
BRIDGEFORD, LAURACorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
MENDELSON, AVICorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
AULETTO, AMYOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2024
MORRIS, DIANEOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2022

Compare nearby (Merrimack County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 305078. Corrections: data@carerecords.org.