Nursing homes › New Hampshire › Mountain Ridge Center, Genesis Healthcare
7 Baldwin Street, Franklin, NH 03235 · (603) 934-2541 · 86 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 1/5; median among 72 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 184 facilities in 18 states. Group record: average rating 2.4/5, 27 abuse citation icons, 18 facilities on the Special Focus list, $7,729,601 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.40 (New Hampshire median: 3.65). RN hours: 0.72. Weekend total: 2.91. Nursing staff turnover: 68%.
In the downloaded CMS dataset: 19 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-29 | Provide and implement an infection prevention and control program. | J | Health | corrected 2026-06-20 |
| 2026-05-29 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2026-06-26 |
| 2026-05-29 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-07-22 |
| 2026-05-29 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2026-07-22 |
| 2026-05-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-07-22 |
| 2026-05-29 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2026-07-22 |
| 2025-06-20 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2025-08-05 |
| 2025-06-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-08-05 |
| 2025-06-20 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2025-08-05 |
| 2025-06-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-08-05 |
| 2025-06-20 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2025-08-05 |
| 2025-06-20 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | complaint | corrected 2025-08-05 |
| 2025-04-17 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2025-05-15 |
| 2025-04-17 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-05-28 |
| 2025-04-17 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | complaint | corrected 2025-05-12 |
| 2025-04-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-05-13 |
| 2025-04-17 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Health | corrected 2025-05-20 |
| 2024-06-27 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-08-08 |
| 2024-06-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-08-09 |
| Date | Type | Amount |
|---|---|---|
| 2026-05-29 | Fine | $38,842 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GENESIS NH HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS OPERATIONS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GHC HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 12/31/2011 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2012 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| GENESIS HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2011 |
| EPHREM, VERCIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2011 |
| HAIDEMENOS, NICHOLAS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2019 |
How to cite this page: CareRecords, “Mountain Ridge Center, Genesis Healthcare — compliance, penalty and ownership record” (CCN 305075), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/mountain-ridge-center-genesis-healthcare-franklin-nh/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 305075. Corrections: data@carerecords.org.