Nursing homes › West Virginia › Heritage Center
101-13Th Street, Huntington, WV 25701 · 3045257622 · 160 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.47 (West Virginia median: 3.49). RN hours: 0.67. Weekend total: 3.12. Nursing staff turnover: 44%.
All-time on record: 74 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-05-18 |
| 2026-05-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-06-18 |
| 2026-05-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2026-06-18 |
| 2026-05-20 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-06-18 |
| 2025-09-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2025-11-25 |
| 2025-09-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2025-11-25 |
| 2025-09-30 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2025-11-25 |
| 2025-09-30 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-11-25 |
| 2025-09-30 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2025-11-25 |
| 2025-09-30 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-11-25 |
| 2025-09-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-11-25 |
| 2025-09-30 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-11-25 |
| 2025-09-30 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-11-25 |
| 2025-09-30 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2025-11-25 |
| 2025-09-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-11-25 |
| 2025-09-30 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Health | corrected 2025-11-25 |
| 2025-09-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-11-25 |
| 2025-09-30 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-11-25 |
| 2024-05-01 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | K | complaint | corrected 2024-05-01 |
| 2024-05-01 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | complaint | corrected 2024-05-01 |
| 2024-03-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2024-04-30 |
| 2024-03-27 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-06-14 |
| 2024-03-27 | Implement a program that monitors antibiotic use. | F | Health | corrected 2024-04-30 |
| 2024-03-27 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Health | corrected 2024-04-30 |
| 2024-03-27 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | complaint | corrected 2024-04-30 |
| 2024-03-27 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Health | corrected 2024-04-30 |
| 2024-03-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2024-04-30 |
| 2024-03-27 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | complaint | corrected 2024-04-30 |
| 2024-03-27 | Post nurse staffing information every day. | E | Health | corrected 2024-04-30 |
| 2024-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-04-30 |
| 2024-03-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2024-06-14 |
| 2024-03-27 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | complaint | corrected 2024-04-30 |
| 2024-03-27 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-04-30 |
| 2024-03-27 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2024-04-30 |
| 2024-03-27 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | complaint | corrected 2024-04-30 |
| 2024-03-27 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2024-04-30 |
| 2024-03-27 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-04-30 |
| 2024-03-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-04-30 |
| 2024-03-27 | Provide activities to meet all resident's needs. | D | Health | corrected 2024-04-30 |
| 2024-03-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-04-30 |
| Date | Type | Amount |
|---|---|---|
| 2024-03-26 | Fine | $91,520 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GENESIS WV HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS OPERATIONS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 03/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| JEFFREY, JENNIFER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/06/2023 |
| PINSON, CYNTHIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/05/2020 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515060. Corrections: data@carerecords.org.