Nursing homes › Virginia › Heritage Hall Tazewell
282 Ben Bolt Avenue, Tazewell, VA 24651 · 2769882515 · 180 certified beds
Per CMS filings, this facility is affiliated with Heritage Hall, a group operating 16 facilities in 1 states. Group record: average rating 3.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $213,532 in federal fines. This facility rates below its group average (3.9/5).
Total nurse staffing: 2.92 (Virginia median: 3.45). RN hours: 0.28. Weekend total: 2.62. Nursing staff turnover: 39%.
All-time on record: 21 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-06-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | corrected 2025-07-15 |
| 2025-06-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-07-15 |
| 2025-06-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-07-15 |
| 2025-06-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-07-15 |
| 2024-03-08 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-04-30 |
| 2024-03-08 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2024-04-30 |
| 2024-03-08 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Health | corrected 2024-04-30 |
| 2024-03-08 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-04-30 |
| 2024-03-08 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-04-30 |
| 2024-03-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-04-30 |
| 2024-03-08 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-04-30 |
| 2024-03-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-04-30 |
| 2024-03-08 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-04-30 |
| 2024-03-08 | Post nurse staffing information every day. | B | Health | corrected 2024-04-30 |
| 2024-02-06 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-03-29 |
| 2024-02-06 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2024-03-29 |
| 2024-02-06 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-03-29 |
| Date | Type | Amount |
|---|---|---|
| 2025-06-12 | Fine | $78,553 |
No detailed ownership records on file.
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495152. Corrections: data@carerecords.org.