Nursing homes › Virginia › Westwood Center
20 Westwood Medical Park, Bluefield, VA 24605 · 2763225439 · 60 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.80 (Virginia median: 3.45). RN hours: 0.51. Weekend total: 3.29. Nursing staff turnover: 62%.
All-time on record: 46 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-02-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-01-24 |
| 2024-08-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Health | corrected 2024-12-19 |
| 2024-08-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-11-13 |
| 2024-08-21 | Dispose of garbage and refuse properly. | F | Health | corrected 2024-11-13 |
| 2024-08-21 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Health | corrected 2024-11-13 |
| 2024-08-21 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Health | corrected 2024-11-13 |
| 2024-08-21 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-11-13 |
| 2024-08-21 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-11-13 |
| 2024-08-21 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-11-13 |
| 2024-08-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-11-13 |
| 2024-08-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-11-13 |
| 2024-08-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-11-13 |
| 2024-08-21 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2024-11-13 |
| 2024-08-21 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-11-13 |
| 2024-08-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-11-13 |
| 2024-08-21 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2024-12-19 |
| 2024-08-21 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-11-13 |
| 2024-08-21 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-12-20 |
| 2024-08-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-11-13 |
| 2023-10-17 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | complaint | corrected 2023-09-15 |
| 2023-03-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | Health | corrected 2023-05-12 |
| 2023-03-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2023-05-12 |
| 2023-03-20 | Provide timely, quality laboratory services/tests to meet the needs of residents. | E | Health | corrected 2023-05-12 |
| 2023-03-20 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2023-05-30 |
| 2023-03-20 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2023-05-30 |
| 2023-03-20 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2023-05-30 |
| 2023-03-20 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-05-30 |
| 2023-03-20 | Have a plan that describes the process for conducting QAPI and QAA activities. | D | Health | corrected 2023-05-12 |
| 2023-03-20 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-05-12 |
| Date | Type | Amount |
|---|---|---|
| 2025-02-27 | Fine | $12,698 |
| 2024-08-21 | Fine | $133,517 |
| 2023-10-17 | Fine | $13,397 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GENESIS VA HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS OPERATIONS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 04/01/2011 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 03/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| SANDERS, ANDREW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/15/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495200. Corrections: data@carerecords.org.