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Nursing homes › Virginia › Heritage Hall Wise

Heritage Hall Wise

9434 Coeburn Mountain Road, Wise, VA 24293 · (276) 328-2721 · 97 certified beds

Overall★★★★☆ 4/5
Health inspections★★★★☆ 4/5
Staffing★★☆☆☆ 2/5
Quality measures★★☆☆☆ 2/5

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Same-type reference in VA

CMS overall star rating: this provider 4/5; median among 286 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Heritage Hall Wise

  • The published staff-turnover figure is 37.9%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at HERITAGE HALL. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Heritage Hall, a group operating 15 facilities in 1 state. Group record: average rating 4.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $103,876 in federal fines. This facility rates below its group average (4.1/5).

See all 15 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.58 (Virginia median: 3.44). RN hours: 0.34. Weekend total: 2.96. Nursing staff turnover: 38%.

Inspection deficiencies

In the downloaded CMS dataset: 20 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2024-08-01Ensure each resident receives an accurate assessment. DHealthcorrected 2024-09-30
2024-08-01Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-09-30
2024-08-01Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-09-30

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
AMERICAN HEALTHCARE LLC5% Or Greater Direct Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 01/22/2018
EAST, THOMASCorporate DirectorIndividualNOT APPLICABLEsince 01/22/2018
HOPKINS, WILLIAMCorporate DirectorIndividualNOT APPLICABLEsince 01/22/2018
DALTON, BRADCorporate OfficerIndividualNOT APPLICABLEsince 07/11/2024
DALTON, ROBERTCorporate OfficerIndividualNOT APPLICABLEsince 01/22/2018
EAST, THOMASCorporate OfficerIndividualNOT APPLICABLEsince 01/22/2018
AMERICAN HEALTHCARE LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/22/2018
DALTON, BRADOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/11/2024
DALTON, ROBERTOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/21/2014
EAST, THOMASOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/21/2014
GALLANT, CASSANDRAOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/11/2024
JACKSON, DUSTINOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/02/2024
KUMAR, VIJAYOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/02/2024

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How to cite this page: CareRecords, “Heritage Hall Wise — compliance, penalty and ownership record” (CCN 495350), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heritage-hall-wise-wise-va/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495350. Corrections: data@carerecords.org.