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Nursing homesVirginia › Heritage Hall Wise

Heritage Hall Wise

9434 Coeburn Mountain Road, Wise, VA 24293 · 2763282721 · 97 certified beds

Overall★★★★☆ 4/5
Health inspections★★★★☆ 4/5
Staffing★★☆☆☆ 2/5
Quality measures★★☆☆☆ 2/5

Ownership group

Per CMS filings, this facility is affiliated with Heritage Hall, a group operating 16 facilities in 1 states. Group record: average rating 3.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $213,532 in federal fines. This facility rates above its group average (3.9/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.58 (Virginia median: 3.45). RN hours: 0.34. Weekend total: 2.96. Nursing staff turnover: 38%.

Inspection deficiencies

All-time on record: 20 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2024-08-01Ensure each resident receives an accurate assessment. DHealthcorrected 2024-09-30
2024-08-01Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-09-30
2024-08-01Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-09-30

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
AMERICAN HEALTHCARE LLC5% Or Greater Direct Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 01/22/2018
EAST, THOMASCorporate DirectorIndividualNOT APPLICABLEsince 01/22/2018
HOPKINS, WILLIAMCorporate DirectorIndividualNOT APPLICABLEsince 01/22/2018
DALTON, BRADCorporate OfficerIndividualNOT APPLICABLEsince 07/11/2024
DALTON, ROBERTCorporate OfficerIndividualNOT APPLICABLEsince 01/22/2018
EAST, THOMASCorporate OfficerIndividualNOT APPLICABLEsince 01/22/2018
AMERICAN HEALTHCARE LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/22/2018
DALTON, BRADOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/11/2024
DALTON, ROBERTOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/21/2014
EAST, THOMASOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/21/2014
GALLANT, CASSANDRAOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/11/2024
JACKSON, DUSTINOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/02/2024
KUMAR, VIJAYOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/02/2024

Compare nearby (Wise County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495350. Corrections: data@carerecords.org.