Nursing homes › Oklahoma › Mcalester › Heritage Hills Living & Rehabilitation Center
411 North West Street, Mcalester, OK 74502 · (918) 423-2920 · 81 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 281 providers with a published value in the same state and provider category: 2/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Individual.
Total nurse staffing: 3.29 (Oklahoma median: 3.67). RN hours: 0.28. Weekend total: 3.30. Nursing staff turnover: 54%.
In the downloaded CMS dataset: 53 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-09 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | complaint | corrected 2026-07-10 |
| 2025-11-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-12-17 |
| 2025-11-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-12-17 |
| 2025-11-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-12-17 |
| 2025-07-30 | Keep residents' personal and medical records private and confidential. | E | complaint | corrected 2025-09-20 |
| 2025-07-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-09-20 |
| 2025-07-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-09-20 |
| 2025-07-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-09-20 |
| 2025-07-30 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-09-20 |
| 2024-12-27 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-02-14 |
| 2024-10-31 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-11-25 |
| 2024-10-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2024-11-25 |
| 2024-10-31 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-11-25 |
| 2024-10-31 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2024-11-25 |
| 2024-10-31 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-11-25 |
| 2024-10-31 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-11-25 |
| 2024-10-31 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-11-25 |
| 2024-10-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-11-25 |
| 2023-10-12 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-11-03 |
| 2023-10-12 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2023-11-03 |
| 2023-08-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-09-28 |
| 2023-08-10 | Keep residents' personal and medical records private and confidential. | E | Health | corrected 2023-09-28 |
| 2023-08-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-09-28 |
| 2023-08-10 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2023-09-28 |
| 2023-08-10 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Health | corrected 2023-09-28 |
| 2023-08-10 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2023-09-28 |
| 2023-08-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2023-09-28 |
| 2023-08-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2023-09-28 |
| 2023-08-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2023-09-28 |
| 2023-08-10 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2023-09-28 |
| 2023-08-10 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2023-09-28 |
| 2023-08-10 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2023-09-28 |
| 2023-08-10 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2023-09-28 |
| 2023-08-10 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Health | corrected 2023-09-28 |
| 2023-08-10 | Ensure a qualified health professional conducts resident assessments. | D | Health | corrected 2023-09-28 |
| 2023-08-10 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2023-09-28 |
| 2023-08-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-09-28 |
| 2023-08-10 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Health | corrected 2023-09-28 |
| 2023-08-10 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-09-28 |
| 2023-08-10 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2023-09-28 |
| Date | Type | Amount |
|---|---|---|
| 2024-10-31 | Fine | $73,288 |
| 2024-10-31 | Payment Denial | 2 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| 1996 REVOCABLE TRUST OF CHARLES F HARDY III | Direct Ownership Interest | Organization | NOT APPLICABLE | since 05/24/2024 |
| 1996 REVOCABLE TRUST OF PATRICIA HARDY | Direct Ownership Interest | Organization | NOT APPLICABLE | since 05/24/2024 |
| HARDY, CHARLES | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/1993 |
| HARDY, PATRICIA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/1993 |
| ANDERSON, WILLIAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2024 |
| HARDY, CHARLES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/1993 |
| HARDY, PATRICIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/1993 |
| NYSTROM, ASHLIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/22/2025 |
How to cite this page: CareRecords, “Heritage Hills Living & Rehabilitation Center — compliance, penalty and ownership record” (CCN 375317), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heritage-hills-living-rehabilitation-center-mcalester-ok/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 375317. Corrections: data@carerecords.org.