Nursing homes › Oklahoma › New Hope Retirement & Care Center
1220 East Electric Blvd, Mcalester, OK 74501 · 9184239095 · 55 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Individual.
Total nurse staffing: 4.00 (Oklahoma median: 3.67). RN hours: 0.36. Weekend total: 3.63. Nursing staff turnover: 73%.
All-time on record: 27 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-31 | Provide safe and appropriate respiratory care for a resident when needed. | E | complaint | corrected 2026-02-27 |
| 2025-12-31 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Health | corrected 2026-02-27 |
| 2025-12-31 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2026-02-27 |
| 2025-12-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-02-27 |
| 2025-12-31 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-02-27 |
| 2025-12-31 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-02-27 |
| 2025-12-31 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-02-27 |
| 2025-12-31 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-02-27 |
| 2025-07-16 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-09-05 |
| 2025-07-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-08-07 |
| 2025-07-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-08-07 |
| 2025-07-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-08-07 |
| 2024-11-07 | Post nurse staffing information every day. | F | Health | corrected 2024-12-26 |
| 2024-11-07 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2024-12-23 |
| 2024-11-07 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2024-12-26 |
| 2024-11-07 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-12-26 |
| 2024-11-07 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-12-27 |
| 2024-11-07 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2024-12-24 |
| 2024-11-07 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-12-27 |
| 2024-11-07 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2024-12-27 |
| 2024-07-31 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2024-08-02 |
| 2024-06-17 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2024-07-05 |
| 2024-01-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-02-07 |
| 2024-01-24 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-02-07 |
| 2023-08-18 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Health | corrected 2023-09-22 |
| 2023-08-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-09-22 |
| 2023-08-18 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-09-22 |
| Date | Type | Amount |
|---|---|---|
| 2024-07-31 | Fine | $7,371 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ASPIRE MANAGEMENT LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 10/11/2016 |
| MONTGOMERY, THOMAS | Direct Ownership Interest | Individual | NOT APPLICABLE | since 10/11/2016 |
| LOWE, TINA | Corporate Officer | Individual | NOT APPLICABLE | since 10/11/2016 |
| MONTGOMERY, THOMAS | Corporate Officer | Individual | NOT APPLICABLE | since 10/11/2016 |
| ASPIRE MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/11/2016 |
| BULLY GOOD INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/11/2016 |
| ANDERSON, WILLIAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2025 |
| COOLEY, CHELSEY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/04/2021 |
| LOWE, TINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/11/2016 |
| MONTGOMERY, THOMAS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/11/2016 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 375384. Corrections: data@carerecords.org.