Nursing homes › Louisiana › Heritage Manor West
7060 Cottonwood Blvd, Shreveport, LA 71129 · 3186861400 · 140 certified beds
Per CMS filings, this facility is affiliated with The Beebe Family, a group operating 49 facilities in 2 states. Group record: average rating 2.8/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $676,136 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 3.80 (Louisiana median: 3.62). RN hours: 0.35. Weekend total: 3.36. Nursing staff turnover: 43%.
All-time on record: 17 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2026-04-17 |
| 2026-03-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2026-04-17 |
| 2026-03-11 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2026-04-17 |
| 2026-03-11 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-04-17 |
| 2026-03-11 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2026-04-17 |
| 2026-03-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-04-17 |
| 2026-03-11 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-04-17 |
| 2026-03-11 | Put firmly secured handrails on each side of hallways. | D | Health | corrected 2026-04-17 |
| 2025-01-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-01-31 |
| 2025-01-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-01-31 |
| 2025-01-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2025-01-31 |
| 2025-01-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2025-01-31 |
| 2025-01-08 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2025-01-31 |
| 2024-12-10 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | complaint | corrected 2024-12-20 |
| 2024-12-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-12-20 |
| 2024-01-10 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2024-02-08 |
| 2024-01-10 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-02-08 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ACT INVESTMENTS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 15% | since 11/01/2014 |
| LENA HERITAGE LLC | 5% Or Greater Direct Ownership Interest | Organization | 85% | since 11/01/2014 |
| DAVID & FELICIA STALLARD CHILD TR | 5% Or Greater Indirect Ownership Interest | Organization | 5% | since 01/01/2014 |
| ELTON GLYNN BEEBE JR. & NANCY DOTY BEEBE IRRV TR UA | 5% Or Greater Indirect Ownership Interest | Organization | 5% | since 11/01/2014 |
| GERARD AND ALISON DANOS CHILDRENS TR | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/01/2014 |
| JOSEPH & ALISON SADLER CHILDREN TR | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/01/2014 |
| BEEBE, NANCY | 5% Or Greater Indirect Ownership Interest | Individual | 14% | since 11/01/2014 |
| SADLER, JOSEPH | 5% Or Greater Indirect Ownership Interest | Individual | 14% | since 11/01/2014 |
| STALLARD, DAVID | 5% Or Greater Indirect Ownership Interest | Individual | 14% | since 11/01/2014 |
| PARKINSON, TONI | Corporate Officer | Individual | NOT APPLICABLE | since 11/15/2015 |
| ACCOUNT MANAGEMENT SERVICES INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2010 |
| ADMINISTRATIVE SYSTEMS INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2010 |
| LENA HERITAGE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/01/2014 |
| PATHWAY MANAGEMENT OF LOUISIANA LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/01/2014 |
| PROVIDENCE CARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/07/2020 |
| PROVIDER PROFESSIONAL SERVICES INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2010 |
| TRISTAR REHAB INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2024 |
| BEEBE, BOBBY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2013 |
| BEEBE, ELTON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2014 |
| GARCIA, GLORIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/05/2013 |
| PARKINSON, TONI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2010 |
| SAVOY, KIRK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/03/2016 |
| SINGH, KRISHNA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/09/2020 |
| STALLARD, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/07/2020 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195447. Corrections: data@carerecords.org.