Nursing homes › California › Heritage Park Nursing Center
275 Garnet Way, Upland, CA 91786 · (909) 949-4887 · 70 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 5/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Generations Healthcare, a group operating 27 facilities in 2 states. Group record: average rating 4.1/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $378,169 in federal fines. This facility rates above its group average (4.1/5).
Total nurse staffing: 3.79 (California median: 4.24). RN hours: 0.38. Weekend total: 3.29. Nursing staff turnover: 42%.
In the downloaded CMS dataset: 21 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-06-12 |
| 2025-06-19 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-07-11 |
| 2025-06-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-07-07 |
| 2025-06-19 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-07-07 |
| 2025-05-23 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-06-05 |
| 2025-04-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-05-02 |
| 2024-05-16 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2024-06-13 |
| 2024-05-16 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-06-13 |
| 2024-04-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-04-19 |
| 2024-02-27 | Respond appropriately to all alleged violations. | E | complaint | corrected 2024-03-17 |
| 2024-02-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-02-26 |
| 2024-01-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-02-12 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MASTROCOLA, LOIS | Corporate Director | Individual | NOT APPLICABLE | since 02/01/1998 |
| OLDS, THOMAS | Corporate Director | Individual | NOT APPLICABLE | since 02/01/1998 |
| MASTROCOLA, LOIS | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/1998 |
| OLDS, THOMAS | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/1998 |
How to cite this page: CareRecords, “Heritage Park Nursing Center — compliance, penalty and ownership record” (CCN 555514), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heritage-park-nursing-center-upland-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555514. Corrections: data@carerecords.org.