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Nursing homesTexas › Heritage Park Rehabilitation and Skilled Nursing C

Heritage Park Rehabilitation and Skilled Nursing C

2806 Real St, Austin, TX 78722 · 5124741411 · 197 certified beds

Overall★★☆☆☆ 2/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★☆☆ 3/5
Quality measures★★★★★ 5/5

Ownership group

Per CMS filings, this facility is affiliated with Wellsential Health, a group operating 68 facilities in 1 states. Group record: average rating 2.6/5, 8 abuse citation icons, 0 facilities on the Special Focus list, $2,494,675 in federal fines. This facility rates below its group average (2.6/5).

See all 68 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.34 (Texas median: 3.27). RN hours: 0.45. Weekend total: 2.86. Nursing staff turnover: 34%.

Inspection deficiencies

All-time on record: 49 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-02-20Provide care and assistance to perform activities of daily living for any resident who is unable. EHealthcorrected 2026-03-06
2026-02-20Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2026-03-06
2026-02-20Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2026-03-06
2026-02-20Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2026-03-06
2026-02-20Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. DHealthcorrected 2026-03-06
2026-02-20Provide and implement an infection prevention and control program. DHealthcorrected 2026-03-06
2025-10-14Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2025-10-15
2025-08-07Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Fcomplaintcorrected 2025-08-08
2025-08-07Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-08-08
2025-08-07Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-08-08
2025-07-15Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2025-07-16
2025-02-02Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Ecomplaintcorrected 2025-02-10
2024-11-14Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2024-12-08
2024-11-14Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. FHealthcorrected 2024-12-08
2024-11-14Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2024-12-08
2024-11-14Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. EHealthcorrected 2024-12-08
2024-11-14Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2024-12-08
2024-11-14Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2024-12-08
2024-11-14Provide care and assistance to perform activities of daily living for any resident who is unable. EHealthcorrected 2024-12-08
2024-11-14Provide activities to meet all resident's needs. EHealthcorrected 2024-12-08
2024-11-14Provide and implement an infection prevention and control program. EHealthcorrected 2024-12-08
2024-11-14Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. EHealthcorrected 2024-12-08
2024-11-14Keep residents' personal and medical records private and confidential. DHealthcorrected 2024-12-08
2024-11-14Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. DHealthcorrected 2024-12-08
2024-11-14Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2024-12-08
2024-11-14Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2024-12-08
2024-11-14Provide care or services that was trauma informed and/or culturally competent. DHealthcorrected 2024-12-08
2024-11-14Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2024-12-08
2024-11-14Ensure that residents are free from significant medication errors. DHealthcorrected 2024-12-08
2024-11-14Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2024-12-08
2024-11-14Help the resident make transportation arrangements to and from radiology services. DHealthcorrected 2024-12-08
2024-11-14Provide routine and 24-hour emergency dental care for each resident. DHealthcorrected 2024-12-08
2024-11-14Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. DHealthcorrected 2024-12-08
2024-11-14Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2024-12-08
2024-11-08Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2024-11-09
2024-11-08Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-11-09
2024-08-06Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Fcomplaintcorrected 2024-08-08
2024-08-06Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Ecomplaintcorrected 2024-08-08
2024-07-17Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2024-07-19
2024-07-17Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2024-07-19

Federal penalties

DateTypeAmount
2025-10-14Fine$14,725
2025-07-15Fine$9,246
2024-11-08Fine$11,749
2024-03-27Fine$12,844
2023-10-31Fine$7,443

Ownership & control records (CMS filings)

NameRoleType%Since
VAL VERDE COUNTY HOSPITAL DISTRICT5% Or Greater Direct Ownership InterestOrganization100%since 04/01/2022
REGENCY IHS OF HERITAGE PARK, LLCDirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2022
CSV RHEA MANAGEMENT HOLDCO, LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2022
DWD TX HOLDINGS LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2022
JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2022
REG HG OPCO 1, LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2022
REG HG OPCO LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2022
REG OPERATOR HOLDCO LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2022
REGENCY INTEGRATED HEALTH SERVICES LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2022
REGENCY TEXAS HOLDINGS LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 04/01/2022
BAIRD, DANIELManaging Control - Governing BodyIndividualNOT APPLICABLEsince 04/13/2021
CLAPP, BARBARAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 06/01/2021
CORTESE, DARENManaging Control - Governing BodyIndividualNOT APPLICABLEsince 08/10/2021
DIAZ, CRISManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/25/2022
GIBSON, PATRICIAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 08/01/2021
JURADO, JORGEManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/13/2023
MANDELBAUM, ELLIOTManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2025
OTAZO, JULIOManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/25/2022
PALMER, ROBINManaging Control - Governing BodyIndividualNOT APPLICABLEsince 11/18/2020
JURADO, JORGECorporate OfficerIndividualNOT APPLICABLEsince 10/13/2023
REGENCY IHS OF HERITAGE PARK, LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 04/01/2022
REGENCY INTEGRATED HEALTH SERVICES LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 04/01/2022
VAL VERDE COUNTY HOSPITAL DISTRICTOperational/Managerial ControlOrganizationNOT APPLICABLEsince 04/01/2022
BROWN, RODGEROperational/Managerial ControlIndividualNOT APPLICABLEsince 11/14/2016
DEKOWSKI, DONOVANOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/01/2022

Compare nearby (Travis County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 455599. Corrections: data@carerecords.org.