Nursing homes › California › Redlands › Highland Care Center of Redlands
700 E Highland Ave, Redlands, CA 92374 · (909) 793-2678 · 80 certified beds
Per CMS filings, this facility is affiliated with Cambridge Healthcare Services, a group operating 32 facilities in 1 state. Group record: average rating 2.5/5, 1 abuse citation icon, 1 facility on the Special Focus list, $1,079,057 in federal fines. This facility rates above its group average (2.5/5).
Total nurse staffing: 4.30 (California median: 4.24). RN hours: 0.40. Weekend total: 3.72. Nursing staff turnover: 48%.
All-time on record: 45 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-11 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2026-07-03 |
| 2026-06-11 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2026-07-03 |
| 2026-06-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2026-07-03 |
| 2026-06-11 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Health | corrected 2026-07-03 |
| 2026-06-11 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-07-03 |
| 2026-06-11 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2026-07-03 |
| 2026-06-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-07-03 |
| 2026-06-11 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-07-03 |
| 2026-06-11 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-07-03 |
| 2026-06-11 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2026-07-03 |
| 2026-06-11 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-07-03 |
| 2026-06-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-07-03 |
| 2026-06-11 | Dispose of garbage and refuse properly. | D | Health | corrected 2026-07-03 |
| 2025-09-26 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-11-19 |
| 2025-09-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-11-21 |
| 2025-03-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-04-20 |
| 2025-02-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-03-21 |
| 2025-02-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-03-21 |
| 2025-02-21 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2025-03-21 |
| 2025-02-21 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-03-21 |
| 2025-02-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-03-21 |
| 2025-02-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-03-21 |
| 2025-02-21 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2025-03-21 |
| 2025-02-21 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-03-21 |
| 2025-02-21 | Keep all essential equipment working safely. | D | Health | corrected 2025-03-21 |
| 2025-02-21 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2025-03-21 |
| 2025-02-21 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Health | corrected 2025-03-21 |
| 2024-11-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-11-27 |
| 2024-08-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-09-09 |
| 2023-12-18 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | complaint | corrected 2024-01-16 |
| 2023-09-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2023-09-20 |
| 2023-08-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2023-08-22 |
| 2023-08-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2023-08-22 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| AG FACILITIES OPERATIONS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 08/11/2003 |
| IRA E SMEDRA LIVING TRUST | 5% Or Greater Indirect Ownership Interest | Organization | 48% | since 08/11/2003 |
| WIN WIN ENTERPRISES, LLC | 5% Or Greater Indirect Ownership Interest | Organization | 48% | since 08/11/2003 |
| LATTERELL, KYLE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/13/2025 |
| VIDALES, MIGUEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/01/2021 |
| WINTNER, JACOB | Corporate Officer | Individual | NOT APPLICABLE | since 08/11/2003 |
| CAMBRIDGE HEALTHCARE SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2013 |
| CONSOLIDATED INDUSTRIES, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2018 |
| PREFERRED BANK | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/02/2024 |
| BUTENKO, JULIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/24/2023 |
| CAPELA, HEIDI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/03/2023 |
| CHIMWAZA, PEARSON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/12/2025 |
| HASSELL, LANCE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/25/2022 |
| LATTERELL, KYLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/13/2025 |
| LUTZ, LINDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2012 |
| PAI, SHANTHARAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/09/2013 |
| SALAZAR, PAULINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/14/2020 |
| VIDALES, MIGUEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2021 |
| WINTNER, JACOB | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/11/2003 |
How to cite this page: CareRecords, “Highland Care Center of Redlands — compliance, penalty and ownership record” (CCN 055650), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/highland-care-center-of-redlands-redlands-ca/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055650. Corrections: data@carerecords.org.