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Nursing homesFlorida › Highlands Lake Center

Highlands Lake Center

4240 Lakeland Highlands Rd, Lakeland, FL 33813 · 8636468699 · 179 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★★☆☆ 3/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Aston Health, a group operating 38 facilities in 1 states. Group record: average rating 2.6/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $561,103 in federal fines. This facility rates below its group average (2.6/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.32 (Florida median: 3.63). RN hours: 0.70. Weekend total: 3.09. Nursing staff turnover: 54%.

Inspection deficiencies

All-time on record: 32 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-11-05Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2025-12-04
2025-11-05Provide safe, appropriate pain management for a resident who requires such services. Dcomplaintcorrected 2025-12-04
2025-04-17Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Ecomplaintcorrected 2025-05-12
2025-04-17Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Dcomplaintcorrected 2025-05-12
2024-08-06Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2024-09-06
2024-08-06Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Dcomplaintcorrected 2024-09-06
2024-08-06Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2024-09-06
2024-03-07Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Ecomplaintcorrected 2024-04-07
2024-03-07Ensure each resident receives an accurate assessment. EHealthcorrected 2024-04-07
2024-03-07Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. EHealthcorrected 2024-04-07
2024-03-07Honor each resident's preferences, choices, values and beliefs. DHealthcorrected 2024-04-07
2024-03-07Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-04-07
2024-03-07Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2024-04-07
2024-03-07Provide for the safe, appropriate administration of IV fluids for a resident when needed. DHealthcorrected 2024-04-07
2024-03-07Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-04-07
2024-03-07Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2024-04-07
2024-03-07Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2024-04-07
2024-03-07Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2024-04-07
2024-03-07Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2024-04-07
2024-03-07Provide and implement an infection prevention and control program. Dcomplaintcorrected 2024-04-07
2024-03-07Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. DHealthcorrected 2024-04-07
2024-03-07Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. DHealthcorrected 2024-04-07

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
GABRIEL LIVING CENTER, LLCDirect Ownership InterestOrganizationNOT APPLICABLEsince 12/15/2023
HIGHLANDS LAKE HOLDCO LLCDirect Ownership InterestOrganizationNOT APPLICABLEsince 12/15/2023
LCE PARTNERS LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2021
FRIEDMAN, LEOPOLDIndirect Ownership InterestIndividualNOT APPLICABLEsince 12/15/2023
GUTMAN, SAMUELIndirect Ownership InterestIndividualNOT APPLICABLEsince 01/01/2021
BURGESS, TAMMIEManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/08/2025
BURGESS, TAMMIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/08/2025
PRASHAD, SHALIZAOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/07/2023
REINOSO, JOSEOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/10/2022
THACKER, TRICIAOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/04/2022
WILLIAMS, ELLISOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/02/2024

Compare nearby (Polk County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 105620. Corrections: data@carerecords.org.