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Nursing homesNew Hampshire › Holy Cross Health Center

Holy Cross Health Center

357 Island Pond Road, Manchester, NH 03109 · 6036283550 · 40 certified beds

Overall★★★★★ 5/5
Health inspections★★★★☆ 4/5
Staffing★★★★★ 5/5
Quality measures★★★☆☆ 3/5

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Church related.

Staffing (hours per resident per day)

Total nurse staffing: 4.70 (New Hampshire median: 3.65). RN hours: 0.78. Weekend total: 4.26. Nursing staff turnover: 34%.

Inspection deficiencies

All-time on record: 2 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-02-25Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-03-11
2025-01-03Have the Quality Assessment and Assurance group have the required members and meet at least quarterly DHealthcorrected 2025-01-29

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
SISTERS OF HOLY CROSS, INC./U.S. REGION5% Or Greater Direct Ownership InterestOrganization100%since 05/11/1995
HOFFLER, ANNECorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
LAMARRE, MARIE BLANCHECorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
MARTIN, THERESECorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
MURPHY, KELLYCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2017
COULOMBE, KELLIOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/22/2022
DINARDO, SUSANOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/19/2013
EAFRATI, JODYOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/05/2004
FARRA, RAPHAELOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/01/2018
FRASER, STEPHANIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/26/2014
ISHAK, VICTOROperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2008
OLIVEIRA, JESSICAOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/15/2022
OSIEK, STEFANIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/01/2021
PHILLIPS, BONNIOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/27/2018
RENFER, LAURAOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/09/2001

Compare nearby (Hillsborough County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 305074. Corrections: data@carerecords.org.