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Nursing homesDelaware › Kentmere Rehabilitation and Healthcare Center

Kentmere Rehabilitation and Healthcare Center

1900 Lovering Avenue, Wilmington, DE 19806 · 3026523311 · 104 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★★★☆ 4/5
Quality measures★★★☆☆ 3/5

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Other.

Staffing (hours per resident per day)

Total nurse staffing: 4.51 (Delaware median: 3.92). RN hours: 0.91. Weekend total: 4.19. Nursing staff turnover: 39%.

Inspection deficiencies

All-time on record: 33 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-12-13Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2026-02-11
2025-12-13Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-02-11
2025-12-13Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Ecomplaintcorrected 2026-02-11
2025-12-13Respond appropriately to all alleged violations. Dcomplaintcorrected 2026-02-11
2025-12-13Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Dcomplaintcorrected 2026-02-11
2024-11-22Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. FHealthcorrected 2025-01-29
2024-11-22Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-01-29
2024-11-22Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Ecomplaintcorrected 2025-01-29
2024-11-22Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. EHealthcorrected 2025-01-29
2024-11-22Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2025-01-29
2024-11-22Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2025-01-29
2024-11-22Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-01-29
2024-11-22Protect each resident from the wrongful use of the resident's belongings or money. Dcomplaintcorrected 2025-01-29
2024-11-22Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-01-29
2024-11-22Ensure each resident receives an accurate assessment. DHealthcorrected 2025-01-29
2024-11-22Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-01-29
2024-11-22Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-01-29
2024-11-22Provide appropriate foot care. DHealthcorrected 2025-01-29
2024-11-22Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2025-01-29
2024-11-22Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. Dcomplaintcorrected 2025-01-29
2024-11-22Keep all essential equipment working safely. DHealthcorrected 2025-01-29
2023-10-12Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-12-13
2023-10-12Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. EHealthcorrected 2023-12-13
2023-10-12Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. EHealthcorrected 2023-12-13
2023-10-12Provide a neutral and fair arbitration process and agree to arbitrator and venue. EHealthcorrected 2023-12-13
2023-10-12Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. EHealthcorrected 2023-12-13
2023-10-12Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. DHealthcorrected 2023-12-13
2023-10-12Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. DHealthcorrected 2023-12-13
2023-10-12Ensure each resident receives an accurate assessment. DHealthcorrected 2023-12-13
2023-10-12Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2023-12-13
2023-10-12Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. DHealthcorrected 2023-12-13
2023-10-12Observe each nurse aide's job performance and give regular training. DHealthcorrected 2023-12-13
2023-10-12Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2023-12-13

Federal penalties

DateTypeAmount
2025-12-13Fine$8,278

Ownership & control records (CMS filings)

NameRoleType%Since
GARTNER, JOHNManaging Control - Governing BodyIndividualNOT APPLICABLEsince 03/01/2022
MAZIE, ERICManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/01/2025
KENTMERE HOME OF MERCIFUL REST SOCIETY INC.Operational/Managerial ControlOrganizationNOT APPLICABLEsince 07/05/1966
JOHNSON, LESLIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/23/2026

Compare nearby (New Castle County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 085001. Corrections: data@carerecords.org.