Nursing homes › New Mexico › Ladera Center
5901 Ouray Road Nw, Albuquerque, NM 87120 · 5058360023 · 120 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.29 (New Mexico median: 3.43). RN hours: 0.58. Weekend total: 2.90. Nursing staff turnover: 35%.
All-time on record: 64 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-01-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-03-12 |
| 2026-01-28 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2026-03-12 |
| 2026-01-28 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Health | corrected 2026-03-12 |
| 2026-01-28 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Health | corrected 2026-03-12 |
| 2026-01-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2026-03-12 |
| 2026-01-28 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2026-03-12 |
| 2026-01-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2026-03-12 |
| 2026-01-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-03-12 |
| 2026-01-28 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-03-12 |
| 2026-01-28 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Health | corrected 2026-03-12 |
| 2026-01-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-03-12 |
| 2026-01-28 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2026-03-12 |
| 2026-01-28 | Provide activities to meet all resident's needs. | D | Health | corrected 2026-03-12 |
| 2026-01-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-03-12 |
| 2026-01-28 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2026-03-12 |
| 2026-01-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2026-03-12 |
| 2025-05-27 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2025-07-11 |
| 2025-05-27 | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. | F | complaint | corrected 2025-07-11 |
| 2025-05-27 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | complaint | corrected 2025-07-11 |
| 2025-05-27 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2025-07-11 |
| 2025-05-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2025-07-11 |
| 2025-05-27 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | complaint | corrected 2025-07-11 |
| 2025-05-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-07-11 |
| 2025-05-27 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-07-11 |
| 2024-10-28 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | Health | corrected 2024-11-28 |
| 2024-10-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Health | corrected 2024-11-28 |
| 2024-10-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-11-28 |
| 2024-10-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2024-11-28 |
| 2024-10-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-11-28 |
| 2024-10-28 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2024-11-28 |
| 2024-10-28 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2024-11-28 |
| 2024-07-23 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-08-09 |
| 2024-03-20 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-04-26 |
| 2024-03-20 | Provide activities to meet all resident's needs. | E | complaint | corrected 2024-04-26 |
| 2024-03-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-04-26 |
| 2023-10-31 | Ensure that residents are free from significant medication errors. | J | complaint | corrected 2023-10-31 |
| 2023-10-31 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2023-10-31 |
| 2023-09-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | complaint | corrected 2023-10-17 |
| 2023-09-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H | Health | corrected 2023-10-31 |
| 2023-09-06 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2023-10-17 |
| Date | Type | Amount |
|---|---|---|
| 2024-10-28 | Fine | $20,748 |
| 2023-09-06 | Fine | $85,833 |
| 2023-09-06 | Payment Denial | 18 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PEAK MEDICAL LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/02/2015 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUNBRIDGE HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 04/20/2007 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 11/15/2022 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 03/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| ALLEN, KENNY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
| NOYA, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325037. Corrections: data@carerecords.org.