Nursing homes › Texas › Lakeside Nursing and Rehabilitation Center
8707 Lakeside Parkway, San Antonio, TX 78245 · 2105103200 · 118 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 3.33 (Texas median: 3.27). RN hours: 0.49. Weekend total: 2.69. Nursing staff turnover: 37%.
All-time on record: 21 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-07-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-08-21 |
| 2025-07-31 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2025-08-21 |
| 2025-07-31 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-08-21 |
| 2025-07-31 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-08-21 |
| 2024-06-21 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-07-17 |
| 2024-06-21 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Health | corrected 2024-07-17 |
| 2024-06-21 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Health | corrected 2024-07-17 |
| 2024-06-21 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-07-17 |
| 2024-06-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-07-17 |
| 2024-06-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-07-17 |
| 2024-06-21 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2024-07-17 |
| 2024-06-21 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | complaint | corrected 2024-07-17 |
| 2024-06-21 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2024-07-17 |
| 2024-02-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2024-02-06 |
| 2024-02-16 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | K | complaint | corrected 2024-02-06 |
| 2024-02-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | K | complaint | corrected 2024-02-06 |
| 2023-09-13 | Give the resident's representative the ability to exercise the resident's rights. | D | complaint | corrected 2023-10-06 |
| 2023-04-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-05-17 |
| 2023-04-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2023-05-17 |
| 2023-04-26 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-05-17 |
| 2023-04-26 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | C | Health | corrected 2023-05-17 |
| Date | Type | Amount |
|---|---|---|
| 2024-02-16 | Fine | $14,611 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ALONZO, CARLOS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2022 |
| ATIQUE, RASHID | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/06/2024 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 12/03/2021 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| THOMPSON, JOHNNY | Corporate Officer | Individual | NOT APPLICABLE | since 05/16/2024 |
| CRYSTAL LAKE HEALTHCARE, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2022 |
| ALONZO, CARLOS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2022 |
| ATIQUE, RASHID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/06/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676325. Corrections: data@carerecords.org.