Nursing homes › New Mexico › Las Palomas Center
8100 Palomas Avenue Ne, Albuquerque, NM 87109 · 5058214200 · 120 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.51 (New Mexico median: 3.43). RN hours: 0.53. Weekend total: 3.01. Nursing staff turnover: 68%.
All-time on record: 91 deficiency citations, including 7 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-10 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | complaint | corrected 2026-05-01 |
| 2026-02-09 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-02-28 |
| 2025-11-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2026-01-07 |
| 2025-11-25 | Respond appropriately to all alleged violations. | K | complaint | corrected 2026-01-07 |
| 2025-11-25 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2026-01-07 |
| 2025-11-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2026-01-07 |
| 2025-11-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-01-07 |
| 2025-11-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2025-11-06 |
| 2025-11-05 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | J | complaint | corrected 2025-11-06 |
| 2025-06-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-08-07 |
| 2025-06-03 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2025-08-07 |
| 2025-06-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2025-08-07 |
| 2025-06-03 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2025-08-07 |
| 2025-06-03 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | complaint | corrected 2025-08-07 |
| 2025-06-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-08-07 |
| 2025-06-03 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | complaint | corrected 2025-08-07 |
| 2025-04-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | complaint | corrected 2025-04-29 |
| 2025-04-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | complaint | corrected 2025-04-29 |
| 2025-04-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2025-04-29 |
| 2025-04-03 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2025-04-29 |
| 2025-04-03 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | complaint | corrected 2025-04-29 |
| 2025-04-03 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2025-03-15 |
| 2025-04-03 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | complaint | corrected 2025-04-29 |
| 2025-04-03 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-04-29 |
| 2025-04-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-04-29 |
| 2025-04-03 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-04-29 |
| 2025-04-03 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2025-04-29 |
| 2025-04-03 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-04-29 |
| 2025-04-03 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | complaint | corrected 2025-04-29 |
| 2025-04-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | C | complaint | corrected 2025-04-29 |
| 2025-01-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-02-05 |
| 2025-01-02 | Provide enough food/fluids to maintain a resident's health. | E | complaint | corrected 2025-02-05 |
| 2025-01-02 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2024-10-23 |
| 2025-01-02 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | corrected 2025-02-05 |
| 2024-07-19 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Health | corrected 2024-08-22 |
| 2024-07-19 | Ensure the activities program is directed by a qualified professional. | F | Health | corrected 2024-08-22 |
| 2024-07-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-08-22 |
| 2024-07-19 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Health | corrected 2024-08-22 |
| 2024-07-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-08-22 |
| 2024-07-19 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-08-22 |
| Date | Type | Amount |
|---|---|---|
| 2025-11-05 | Fine | $106,750 |
| 2025-04-03 | Fine | $229,295 |
| 2024-07-19 | Fine | $38,721 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PEAK MEDICAL LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/02/2015 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/15/2022 |
| SUNBRIDGE HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 11/15/2022 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 03/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| NOYA, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
| WOODS, BRYAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325036. Corrections: data@carerecords.org.