Nursing homes › Hawaii › Legacy Hilo Rehabilitation & Nursing Center
563 Kaumana Drive, Hilo, HI 96720 · 8084980184 · 100 certified beds
Per CMS filings, this facility is affiliated with Ohana Pacific Management Co., a group operating 6 facilities in 1 states. Group record: average rating 3.3/5, 0 abuse citation icons, 2 facilities on the Special Focus list, $121,675 in federal fines. This facility rates below its group average (3.3/5).
Total nurse staffing: 3.72 (Hawaii median: 4.62). RN hours: 0.95. Weekend total: 3.20. Nursing staff turnover: 62%.
All-time on record: 34 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2026-03-24 |
| 2026-02-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-03-24 |
| 2026-02-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Health | corrected 2026-05-09 |
| 2026-02-27 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Health | corrected 2026-05-09 |
| 2026-02-27 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-03-24 |
| 2026-02-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-03-24 |
| 2026-02-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-03-24 |
| 2026-02-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-03-24 |
| 2026-02-27 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2026-03-24 |
| 2026-02-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-03-24 |
| 2024-10-25 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | F | Health | corrected 2024-11-15 |
| 2024-10-25 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-11-15 |
| 2024-10-25 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-11-15 |
| 2024-10-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-11-15 |
| 2024-10-25 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-11-15 |
| 2024-10-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-11-15 |
| 2024-10-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-11-15 |
| 2024-10-25 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-11-15 |
| 2024-07-10 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-08-09 |
| 2024-07-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-08-09 |
| 2023-10-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2023-12-08 |
| 2023-10-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-12-08 |
| 2023-10-30 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2023-12-08 |
| 2023-10-30 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Provide activities to meet all resident's needs. | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-12-08 |
| 2023-10-30 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-12-08 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-27 | Fine | $16,350 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| OHANA PACIFIC MANAGEMENT COMPANY INC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 01/01/2020 |
| RICHARD S. KISHABA 2010 DYNASTY TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 07/30/2010 |
| KISHABA, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 01/01/2020 |
| KISHABA, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 09/04/2019 |
| OHANA PACIFIC MANAGEMENT COMPANY INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2020 |
| HATA, RANDALL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2020 |
| KISHABA, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2020 |
| LORE, ANDREW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2022 |
| MCCLENNON, PAMELA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
| MORIKUNI, SUANNE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2020 |
| PITCHER, KERRY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/03/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 125065. Corrections: data@carerecords.org.