Nursing homes › Hawaii › Yukio Okutsu State Veterans Home
1180 Waianuenue Avenue, Hilo, HI 96720 · 8089611500 · 95 certified beds
Per CMS filings, this facility is affiliated with Hawaii Health Systems Corporation, a group operating 7 facilities in 1 states. Group record: average rating 4.2/5, 0 abuse citation icons, 1 facilities on the Special Focus list, $55,915 in federal fines. This facility rates below its group average (4.2/5).
Total nurse staffing: 4.64 (Hawaii median: 4.62). RN hours: 1.12. Weekend total: 4.07. Nursing staff turnover: 60%.
All-time on record: 39 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2024-11-15 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2024-12-30 |
| 2024-11-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-12-30 |
| 2024-11-15 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2024-12-30 |
| 2024-11-15 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2024-12-30 |
| 2024-11-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-12-30 |
| 2024-11-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-12-30 |
| 2024-11-15 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-12-30 |
| 2024-11-15 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-12-30 |
| 2024-11-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-12-30 |
| 2024-11-15 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-12-30 |
| 2024-11-15 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-12-30 |
| 2023-10-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-07-27 |
| 2023-10-30 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Health | corrected 2023-12-11 |
| 2023-10-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-12-11 |
| 2023-10-30 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-12-11 |
| 2023-10-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-12-11 |
| 2023-10-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-12-11 |
| 2023-10-30 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2023-12-11 |
| 2023-10-30 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-12-11 |
| 2023-10-30 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-12-11 |
| 2023-10-30 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-12-11 |
| Date | Type | Amount |
|---|---|---|
| 2023-10-30 | Fine | $13,049 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HAWAII HEALTH SYSTEMS CORPORATION | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 11/21/2007 |
| IGNACIO, JAY | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2019 |
| NUNOKAWA, CLARYSSE | Corporate Director | Individual | NOT APPLICABLE | since 06/01/2019 |
| ROSEN, LINDA | Corporate Director | Individual | NOT APPLICABLE | since 12/16/2014 |
| SAKO, DEANNA | Corporate Director | Individual | NOT APPLICABLE | since 09/01/2018 |
| SMITH, STEPHEN | Corporate Director | Individual | NOT APPLICABLE | since 02/24/2018 |
| VANCAMP, CAROL | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2019 |
| ZELKO-SCHLUETER, JENNIFER | Corporate Director | Individual | NOT APPLICABLE | since 10/04/1977 |
| BELCHER, DANIEL | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2020 |
| BRINKMAN, DANIEL | Corporate Officer | Individual | NOT APPLICABLE | since 06/22/2015 |
| CHU, EDWARD | Corporate Officer | Individual | NOT APPLICABLE | since 11/16/2010 |
| FARIAS, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2021 |
| GOMEZ, LARA | Corporate Officer | Individual | NOT APPLICABLE | since 11/01/2022 |
| GRAY, JERRY | Corporate Officer | Individual | NOT APPLICABLE | since 05/22/2019 |
| KUROHARA, RANDALL | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2021 |
| ROSEN, LINDA | Corporate Officer | Individual | NOT APPLICABLE | since 12/16/2014 |
| SKRUCH, JOSEPH | Corporate Officer | Individual | NOT APPLICABLE | since 05/22/2019 |
| WALTJEN, JONI | Corporate Officer | Individual | NOT APPLICABLE | since 04/16/2018 |
| WONG, YVONNE | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2022 |
| EAST HAWAII STATE VETERANS HOME | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/02/2021 |
| PETTIJOHN, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2015 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 125058. Corrections: data@carerecords.org.