Nursing homes › Idaho › Life Care Center of Coeur D'Alene
500 West Aqua Avenue, Coeur D'Alene, ID 83815 · 2087621122 · 120 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 4.18 (Idaho median: 3.85). RN hours: 0.65. Weekend total: 3.64. Nursing staff turnover: 48%.
All-time on record: 40 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2026-04-23 |
| 2026-03-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | complaint | corrected 2026-04-23 |
| 2026-03-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2026-04-23 |
| 2026-03-20 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-04-23 |
| 2026-03-20 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2026-04-23 |
| 2026-03-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2026-04-23 |
| 2026-03-20 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-04-23 |
| 2026-03-20 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | complaint | corrected 2026-04-23 |
| 2024-10-05 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Health | corrected 2024-11-04 |
| 2024-10-05 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Health | corrected 2024-11-04 |
| 2024-10-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-11-04 |
| 2024-10-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2024-11-04 |
| 2024-10-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-11-04 |
| 2024-10-05 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-11-04 |
| 2024-10-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-11-04 |
| 2024-10-05 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-11-04 |
| 2023-06-16 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2023-07-21 |
| 2023-06-16 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-07-21 |
| Date | Type | Amount |
|---|---|---|
| 2026-03-20 | Fine | $39,520 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 07/14/1994 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/21/2000 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/12/1995 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 135122. Corrections: data@carerecords.org.