Nursing homes › Oregon › Life Care Center of Coos Bay
2890 Ocean Blvd, Coos Bay, OR 97420 · 5412675433 · 114 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 4.76 (Oregon median: 4.96). RN hours: 0.75. Weekend total: 4.11. Nursing staff turnover: 59%.
All-time on record: 45 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-16 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | complaint | corrected 2026-05-05 |
| 2026-04-16 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-05-05 |
| 2025-12-19 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2026-02-02 |
| 2025-12-19 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-02-02 |
| 2025-12-19 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2026-02-02 |
| 2025-12-19 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2026-02-02 |
| 2025-12-19 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-02-02 |
| 2025-12-19 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2026-02-02 |
| 2025-12-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-02-02 |
| 2025-12-19 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2026-02-02 |
| 2025-12-19 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Health | corrected 2026-02-02 |
| 2024-09-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-11-14 |
| 2024-09-27 | Provide safe, appropriate pain management for a resident who requires such services. | G | complaint | corrected 2024-11-14 |
| 2024-09-27 | Post nurse staffing information every day. | E | Health | corrected 2024-11-14 |
| 2024-09-27 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-11-14 |
| 2024-09-27 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | complaint | corrected 2024-11-14 |
| 2024-09-27 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2024-11-14 |
| 2024-09-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-11-14 |
| 2024-09-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-11-14 |
| 2024-09-27 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-11-14 |
| 2024-09-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-11-14 |
| 2024-09-27 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-11-14 |
| 2024-09-27 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided. | D | complaint | corrected 2024-11-14 |
| 2024-09-27 | Provide or obtain dental services for each resident. | D | Health | corrected 2024-11-14 |
| 2024-09-27 | Implement a program that monitors antibiotic use. | D | Health | corrected 2024-11-14 |
| 2023-06-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2023-07-20 |
| 2023-06-16 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2023-07-20 |
| 2023-06-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-07-20 |
| 2023-06-16 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2023-07-20 |
| 2023-06-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2023-07-20 |
| 2023-06-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-07-20 |
| Date | Type | Amount |
|---|---|---|
| 2024-09-27 | Fine | $62,868 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BUTNER, NANCY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/16/2018 |
| FRAY, SEPTEMBER | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/29/2024 |
| SHADER, ROBIN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/22/2022 |
| FLETCHER, TODD | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2021 |
| LAY, LISA | Corporate Director | Individual | NOT APPLICABLE | since 04/24/2017 |
| PRESTON, FORREST | Corporate Director | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| ZIEGLER, JAMES | Corporate Director | Individual | NOT APPLICABLE | since 09/18/2001 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 04/21/1994 |
| FLETCHER, TODD | Corporate Officer | Individual | NOT APPLICABLE | since 11/02/2020 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/09/2018 |
| PRESTON, FORREST | Corporate Officer | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2011 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/22/2000 |
| ZIEGLER, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/1979 |
| BUTNER, NANCY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/16/2018 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| FRAY, SEPTEMBER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/29/2024 |
| GERBER, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2010 |
| LAY, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/24/2017 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/27/2024 |
| PRESTON, FORREST | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/06/1976 |
| SHADER, ROBIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/22/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 385157. Corrections: data@carerecords.org.